Flirting with guests may seem harmless, but it can sometimes lead to uncomfortable situations and unintended consequences. Learn the importance of maintaining professional guest interactions and finding the right balance between friendliness, hospitality, and professionalism.
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Flirting with guests may seem harmless, but it can sometimes lead to uncomfortable situations and unintended consequences. This training video explores the importance of maintaining professional guest interactions and finding the right balance between friendliness, hospitality, and professionalism.
Learn how appropriate boundaries help employees build stronger guest relationships, protect themselves from misunderstandings, and create positive dining experiences through genuine hospitality.
Professionalism is essential any any restaurant concept, and it's much more than being well-dressed and groomed. Professionalism is an outward display of what is on the inside. What you think about your job and your attitude towards the restaurant, your teammates, and even yourself is on display in how you present yourself. You might not realize it, but ...
A comprehensive Employee Handbook is crucial to the success of your business and the retention of your people. Use this template to develop one of the most important documents in any restaurant. Put your own unique set of employee policies, procedures and practices in writing so that everyone on your staff knows the rules and your expectations.
As a server, you have great days where you love taking care of your guests and working with your teammates. However, there are also days when you’re just not feeling it. Maybe it’s a difficult guest or an out-of-sorts coworker, or maybe you’re just having a bad day. That’s why being a great server requires honing your acting skills. "Acting" does not mean "faking ...