
Webinar/Podcast
World Class Management Training: Train Like the Big Brands
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Excellent training can motivate managers to join a company. It shows that the company values their development and provides them with the necessary resources and opportunities to be successful and advance their careers. Large restaurant corporations tend to have an infrastructure with training systems to develop the skills and knowledge managers need to succeed in their roles. Now, with RO.com our independent operators do too!
In this webinar, we will introduce you to our newly updated Restaurant Manager Training Program template. If you're looking for a more robust approach to training your managers, the Restaurant Manager Training Program Template will provide you with outstanding resources to improve your management training program quickly and easily. Well-trained and engaged Managers will give you a competitive advantage as an operator and as an employer!
What You Will Learn:
- The four foundational objectives of a world-class Management Training Program.
- How the RO.com program addresses 5 aspects of restaurant management: Hospitality, Operations, Employees, Financial Results, and Marketing.
- How to leverage your RO.com membership to train and develop your managers with the most up-to-date best practices.
- How to organize and deliver thorough Training that sets your Managers up for success.
- How to grow leaders from within, developing today’s highest performing staff members into tomorrow’s leaders.
- How to make the restaurant less dependent on the owner's intervention in daily operations by training your Managers to lead the guest experience, consistently apply your systems, and cultivate the team to build a culture of hospitality, excellence, and accountability.
About the Presenter:

Sharon McPherson
Training & Performance Improvement
Sharon is an independent Training and Performance Improvement Consultant, with over 30 years of experience designing, developing, and delivering training and development programs. Like so many industry veterans, Sharon started as a server at Denny's and has spent her entire career in the restaurant industry, working in operations, HR, Learning & Development and new restaurant growth for global restaurant brands -- TGI Friday's, Sbarro, On the Border, and Applebee's.
Related Resource:
Download the Slides
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Download the Manager Onboarding Checklist
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Download the Management Schedule and Evaluation Form Template
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Download the Training Agenda Template
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Additional Resources
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Download
Management Training Program Template
The Management Training Program Template is a valuable tool to help you improve your management training program quickly and easily. The newly updated program is designed to take advantage of your membership and link to hundreds of resources on RestaurantOwner.com, providing the most current best pr...
Attendee Questions & Comments
Question 1: What was the most valuable idea or insight you received?
Question 2: What is the #1 thing that you will try or do differently because of the webinar?