Webinar/Podcast
Winning the War for Workers: Your Best Opportunity to Create a Competitive Advantage
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Staffing continues to be the #1 challenge of many, if not most, independent as well as chain restaurants. What was once thought by many to be a temporary labor condition brought on by COVID-19, now appears to be much more far-reaching and complex. Many believe this situation may take months, and even years, to reverse.
In this webinar, we're going to discuss how this labor crisis can actually be an opportunity for some independent operators to distinguish themselves in a meaningful way from their competition. We'll also present several proven approaches and practices that will lead to higher employee engagement, morale and retention.
As we are already seeing, independent restaurants with effective, intentional approaches to recruiting, onboarding and workplace culture have significantly fewer staffing challenges than other restaurants.
We strongly encourage you to invite your entire management team to attend this webinar.
What You and Your Managers Will Learn:
- The mindset and actions it will take to make the labor crisis work in your restaurant's favor
- The most important and effective strategy, bar none, for attracting and hiring more high-quality applicants
- Why onboarding is crucial for preventing turnover and creating a positive, productive workplace
- 3 key elements to best onboard and train new hires in your restaurant's way of doing business
- Why improving your restaurant's culture is the key to improving team member retention and solving your labor challenges
- How managers influence your restaurant's culture on every shift and ways they can build greater loyalty and trust with their team
- Questions and insights from your fellow independent operators
About the Presenters:
Jim Laube
Jim is the founder and CEO of RestaurantOwner.com. He has a diverse 30-year career in the restaurant industry that includes various staff positions, manager, controller, CPA and advisor to hundreds of independents throughout the U.S. and Canada. Jim is a popular restaurant industry speaker and seminar leader whose clients include the National Restaurant Association, Pizza Expo, SYSCO, Food Services of America, Gordon Foodservice, the New York Restaurant Association, Walt Disney and Papa John's.
Mel Kleiman
Mel Kleiman is an international authority, writer, speaker, trainer, pragmatic business owner, and consultant whose expertise is hourly, frontline employee recruiting, selection, and retention best practices. Mel has helped hundreds of retail, restaurant and foodservice organizations improve their employee hiring processes by imparting hands-on, practical information and advice that operators can put to immediate use. Kleiman is also the author of five books, including the best-selling Hire Tough, Manage Easy -- How to Find and Hire the Best Hourly Employees which was featured on CNN Headline News, and he has written hundreds of articles for numerous business and trade journals worldwide.
Joe Erickson
Joe Erickson is the Chief Operations Officer and a partner in RestaurantOwner.com. He has owned and/or managed several restaurant/catering operations. He started his career by developing Luther's Catering, a division of the Luther's BBQ chain, in Houston. He was also a partner and co-founder of Sunset Dinner Cruises and was the founding partner of Bobby Mac's, a casual, full service restaurant in Kerrville. He later helped to develop a southwestern bistro, Nicole's Cafe San Felipe, and was managing partner for the original Truluck's Steak and Stone Crab, which now has 11 locations throughout the U.S. Joe is focused primarily on developing easy-to-implement, yet highly effective systems and processes to help our members improve their restaurants' efficiency, product utilization and most importantly, deliver a more consistent guest experience.
Related Resources:
Training Videos - Click here
Download the Slides
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Download the Onboarding Checklist
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Download the Employee Data Sheet
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Attendee Questions & Comments
Question 1: What was the most valuable idea or insight you received?
Question 2: What action will you take as a result of this webinar?
