What Every Owner & Manager Should Know About Trust

What You Will Learn

A restaurant owner or manager can be super smart, have charisma and innovative ideas but if their people don’t trust them, they’ll always struggle with building a team that’s loyal and totally committed to what they want to accomplish.

When your people trust you, they know you’re on their side and they’re more motivated to do their best and support not only their teammates but you and your entire management team as well. And in a high trust environment, people are much more flexible, forgiving and accepting when the going gets tough.

• Why trust is dynamic, not static and why you need to need to demonstrate trustworthiness consistently, every day
• The 3 vital characteristics of leaders who are perceived as trustworthy by their people – character, competence and caring
• What people look for in the character of a leader that makes them worthy of their trust and loyalty
• How to show your people you “get it” and you’ve got the right stuff to achieve success in a rapidly changing business environment