Accountability can be awkward and uncomfortable, but putting it off and avoiding tough conversations never ends well. If you ignore poor performance or behavior issues, they will only get worse with time. Not only are you allowing a problem to fester, but you are robbing an employee of an opportunity to get back on track and improve themselves. Most people want to do a good job and be valuable members of the team. Watch this video to learn two simple practices that make holding your people accountable much less stressful. When you raise the level of accountability, you will see improvements across the board, in the front-of-the-house and back-of-the-house. Your entire management team will notice, and so will your guests.
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Accountability can be awkward and uncomfortable, but putting it off and avoiding tough conversations never ends well. If you ignore poor performance or behavior issues, they will only get worse with time. Not only are you allowing a problem to fester, but you are robbing an employee of an opportunity to get back on track and improve themselves.
Most people want to do a good job and be valuable members of the team. Watch this video to learn two simple practices that make holding your people accountable much less stressful. When you raise the level of accountability, you will see improvements across the board, in the front-of-the-house and back-of-the-house. Your entire management team will notice, and so will your guests.
The Accountability Card Template is designed for General Managers, HR Directors, and/or the person responsible for facilitating and organizing the training and orientation for new hires within the restaurant.
Whether you're an owner, manager, or supervisor, accountability starts with you and trickles down to everyone else. If you want your restaurant to create a consistently superior dining experience for your guests and provide a supportive, inspiring working environment for your staff, take this course! Positive Accountability: Proven Ways to Build an Engaging, High-Performance Restaurant Culture. Building a Culture of Accountability