Training Video

The Power of Role-Playing: For Managers – The How

This video is for members only, below is a short preview clip. To login and watch the full video Click Here.

Training your team isn’t a one-time event that takes place after onboarding. In fact, it’s an ongoing practice that your restaurant should be working on regularly. One of the most time-tested and proven methods is role-playing.

In this video, you’ll learn four key elements to facilitating productive and engaging role-playing sessions. Even your more skeptical staff members will get something out of these, and they'll have fun doing it. Whether you are using role-playing during pre-shifts, all team meetings, or one-on-one, this powerful training method will take your team to the next level.