Training Video

Staff Training Video: Three Reservation Challenges and How to Handle Them

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Even over the phone, hospitality matters. In this video, you’ll learn how to tackle three common reservation challenges and discover how effective communication can leave a positive impression on your guests before they even see your face.

With practical techniques and tips, you’ll be better prepared to navigate conversations with professionalism, ensuring a seamless experience for both your guests and your restaurant. Improve your skills and enhance your service today!