Staffing

Webinar/Podcast

Restaurant Training Basics: Simple Systems to Deliver World-Class Training

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Have you ever wondered why the very best restaurants always seem to have happy, engaged and highly motivated employees? How did they get them? Moreover, how do they keep them?

There are many factors that contribute to a great restaurant culture. No restaurant has the perfect formula for attracting and retaining great staff. However, we have found a common denominator among the most successful restaurants that we believe is fundamental to their success - they provide world-class training.

This webinar will show you how to significantly improve your training by implementing simple, yet proven systems that will allow you to create and deliver world-class training to your staff and management team.

What You will learn:

The 3 basic elements needed to create and deliver world-class training
Affordable AI tools that significantly reduce time spent composing and editing lesson content
How to easily create vivid menu training courses for BOH and FOH
Suggested training agendas for every position
How to set up training programs more quickly using ready-to-go templates
Access to more than 400 lessons, videos, and quizzes to instantly improve your training for all positions
Simple tools and aids you can use to create professional training modules for all positions

About the Presenters:

Sharon McPherson

Sharon is an independent Training and Performance Improvement Consultant, with over 30 years of experience designing, developing, and delivering training and development programs. Like so many industry veterans, Sharon started as a server at Denny's and has spent her entire career in the restaurant industry, working in operations, HR, Learning & Development and new restaurant growth for global restaurant brands -- TGI Friday's, Sbarro, On the Border and Applebee's.

Joe Erickson

Joe Erickson is the Chief Operations Officer and a partner in RestaurantOwner.com. He has owned and/or managed several restaurant/catering operations. He started his career by developing Luther's Catering, a division of the Luther's BBQ chain, in Houston. He was also a partner and co-founder of Sunset Dinner Cruises and was the founding partner of Bobby Mac's, a casual, full service restaurant in Kerrville. He later helped to develop a southwestern bistro, Nicole's Cafe San Felipe, and was managing partner for the original Truluck's Steak and Stone Crab, which now has 11 locations throughout the U.S. Joe is focused primarily on developing easy-to-implement, yet highly effective systems and processes to help our members improve their restaurants' efficiency, product utilization and most importantly, deliver a more consistent guest experience.