Setting Job Performance Expectations
Does your staff clearly understand the job performance expectations at your restaurant? It sounds like a simple question that should have a simple answer.
Training Video
Setting Job Performance Expectations
Does your staff clearly understand the job performance expectations at your restaurant? It sounds like a simple question that should have a simple answer. However, many restaurant employees often lack clarity because these expectations weren't effectively communicated.
Managers may assume that job expectations are obvious, but job descriptions usually list tasks without defining high performance. Clearly documenting and regularly communicating these expectations is crucial. If your team isn't meeting standards, it might be time to reassess and clearly define what those expectations are.
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Job Performance Expectations
Performance expectations should be defined and documented for every position in your restaurant. But more importantly, they need to be communicated regularly. The job of communicating expectations to your staff falls to management. The job of communicating these to management lies with the owner.
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Job Descriptions — Full-Service Restaurant
Improve your restaurant's ability to attract the best employees using this extensive collection of job description templates for all front of the house and back of the house positions. Having accurate ...
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Online Course
Positive Accountability: Proven Ways to Build an Engaging, High-Performance Restaurant Culture
Whether you're an owner, manager, or supervisor, accountability starts with you and trickles down to everyone else. If you want your restaurant to create a consistently superior dining experience for your guests and provide a supportive, inspiring working environment for your staff, take this course! Positive Accountability: Proven Ways to Build an Engaging, High-Performance ...
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Training Video
How To Make Work More Meaningful
What's the number one motivator for your employees? You might be surprised to find out that it's not money or time off. Your employees, especially the younger ones, want their job to have meaning and purpose.
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Success Story
A Focus On Creating Happy Employees Results In More Happy, Returning Guests (and 20% annual sales growth)
After Jeff Bennethum, owner of Bennethum's Northern Inn, began focusing intently on the relationship between the employee and guest experience he has witnessed dramatic increases in sales volume, bottom line profits and word of mouth advertising...
