Many say that the greeter is THE most important role in the restaurant. You create the first impression of the entire restaurant, not only for the guests that walk in but also over the phone. As a greeter, balancing speed and efficiency with excellent service and genuine hospitality can be a real challenge. In this video, you'll learn valuable tips (well, some are more valuable than others) to help you succeed as a greeter. You'll be turning guests into repeat, loyal regulars as they walk through the door.
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Many say that the greeter is THE most important role in the restaurant. You create the first impression of the entire restaurant, not only for the guests that walk in but also over the phone.
As a greeter, balancing speed and efficiency with excellent service and genuine hospitality can be a real challenge. In this video, you'll learn valuable tips (well, some are more valuable than others) to help you succeed as a greeter. You'll be turning guests into repeat, loyal regulars as they walk through the door.
Your greeters and the staff you have answering phone calls are creating first impressions for your ENTIRE restaurant. Give your staff an edge in shaping these initial interactions into positive first impressions that will create return customers.
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