Sales Building Resources
Here you'll find resources on how restaurants are finding new and innovative ways to build sales during the pandemic.
States, provinces and cities have been quick to respond to the coronavirus outbreak by discouraging large gatherings and heavily restricting dine-in traffic for restaurants. Independent restaurant operators have responded by adding or increasing takeout, curbside and delivery to supplement reduced dine-in traffic. Many have found huge success in building trust with staff and guests through increased safety and sanitation procedures such such as wearing masks, spacing tables for social distancing and constant sanitation at every touchpoint.
These are free resources available to any restaurant in need. Please help us to keep our industry informed by sharing innovative ways to build sales and spread the word in your communities.
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On a Mission to Bring Back Banquet Business
Banquet business was perhaps the biggest casualty of the pandemic for successful full-service operators. Nevertheless, restaurateurs remain bullish on their return, catering to small groups and applying ...
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Article
Operators Warm Up to Greenhouses to Meet the Demand for Dining Al Fresco
For operators Michael Duganier and Peter Troutman, portable greenhouses as al fresco dining structures are part of the solution to maintaining guest traffic as temperatures dip.
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Training Video
Staff Training Video: Three Reservation Challenges and How to Handle Them
Even over the phone, hospitality matters. In this video, you’ll learn how to tackle three common reservation challenges and discover how effective communication can leave a positive impression on your ...
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Online Course
Delivering Your Ultimate Guest Experience
Restaurants that provide a superior guest experience have more repeat business, more positive word of mouth and get better reviews on websites like Yelp and Trip Advisor. A superior guest experience is ...
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Training Video
Phone Order Best Practices for ANY Restaurant
Delivering a superior guest experience is the key to creating loyal, repeat guests. And this applies to ALL your guests, whether they're being served in your dining room or ordering delivery or take-out ...
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Takeout, Delivery and Curbside Pickup Resources
Resources for restaurants wanting to ramp up takeout, delivery and curbside pickup as a way to endure this crisis and keep some of their staff employed.
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Take-Out: The New Normal for Restaurants
It's an unprecedented time for restaurants and one when failure is not an option, but change is required. Fortunately, restaurants in most cities and states are being allowed to offer take-out & delivery. ...
More Restaurant Owner Resources for Surviving the Coronavirus Crisis
