Successful Restaurateurs (and their people) Are Always Learning
Create Your Competitive Advantage Today!
Stand out in your market with a well-trained and engaged team -- owners, managers, and staff.
Off-the-Shelf and Customized Training for Your Entire Team
Easy, Effective, and Industry-Proven
Owner & Manager Development
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Leadership & Culture
- The Power of Culture
- Trust: What Every Owner & Manager Should Know
- How to Make Work More Meaningful
- One Simple Practice That Will Boost Your Hospitality OVERNIGHT!
- Attention Managers: Do Not Undermine Hospitality
Guest Experience
Recruiting & Selection
- No More Bad Attitudes: How to Stop Hiring Problem Employees
- How to Set Up an Effective Employee Referral Program
- How to Fire
- Effective On boarding for Independent Restaurants
- Why Your A-Players Quit
- Make the Most of Their First Day!
- Five Characteristics ALL Great Restaurant Employees Have
- Help Your 'New Hires' Make the Most of Their New Job
Business & Profitability
- How to Format & Read a Restaurant P&L
- Prime Cost: How to Manage the Most Important Number on Your P&L
- How to Calculate Weekly Prime Cost
- How to Know What Your Ideal Food Cost Should Be
- Menu Costing Basics: How to Calculate Your Menu Item Costs
- Key Food Cost Control: How to Set Up a Key Item Running Inventory System
- How to Create an Ideal Labor Budget
Team Member Training
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Onboarding
- How to Make the Most of Your New Job
- What It Costs to Run a Restaurant
- Fundamental of Proper Hand Hygiene
Kitchen Team
Service Team
- How to Handle Mistakes & Complaints
- The Power of Your Smile
- The Benefits of Serving
- 3 Reservation Challenges & How to Handle Them
- How to Make Memorable First Impressions
- The Science of Kindness: Being Kind is Good for Guests & YOU!
- Service Versus Hospitality: Why Guest Loyalty Depends on BOTH
- How Emotions Drive Guest Behavior
- How Do You Not Take Things Personally?
- How to Graciously Escape a Chatty Guest
Optimize your management and staff performance
It's as easy as joining RestaurantOwner.com today...
Make your team members' jobs more meaningful and rewarding by building their confidence and improving their skills
- Dozens of courses and micro-training videos for managers and staff
- Hundreds of templates & checklists to standardize your systems
- Learn best practices from other successful independent owners
- And much more starting at only $29 a month
