No More Bad Employees: How to Select Only the Right People to Join Your Team
Hiring the wrong people leads to more employee problems, turnover, legal issues and costs you in time, money and frustration.
This webinar shows you how to dramatically improve the odds you hire only those people that have the attitude, temperament and values to be a great fit in your restaurant by improving your ability to conduct an effective interview.
Interviews are time consuming to create, expensive to administer, and challenging to score and interpret. But, a well-crafted and skillfully executed interview can provide virtually all the information you need to make an informed and intelligent hiring decision.
This webinar will address various interview issues and best practices to maximize your interview effectiveness so that you greatly improve the odds of hiring only people with a high probability of being a great employee.
This webinar was conducted by Anton Villado, Ph.D., Chief People Officer, RestaurantOwner.com. Anton has been helping organizations improve their hiring, management and leadership practices since 2001.
Major Topic Areas:
- The Big Picture: How interviews fit into the big picture of your staffing process
- Interview Basics: Critical elements of the interview
- Best Practices: How to get the most from your interviews
What You Will Learn:
- How to incorporate your interviews into the big picture of staffing
- What to include in every interview
- How interviews affect employee expectations and restaurant culture
- What types of questions to avoid asking in interviews
- Key questions you should ask every candidate and why
- How to use your interviews to strategically staff your restaurant
About the Presenter:
Anton Villado, Ph.D.
Anton joined RestaurantOwner.com in 2016, and currently serves as the Chief People Officer. Anton has been helping organizations improve their performance since 2001, by providing management solutions to organizations. Beginning in 2005, he served as a professional educator, teaching courses at Texas A&M University, then as a member of faculty at Rice University. Anton's expertise falls in the areas of organizational management, employee training and development, and personnel systems. His work has been presented at national conferences, and published in book chapters and scientific journals, including the Journal of Management, Journal of Applied Psychology, International Journal of Selection and Assessment, and Cambridge Handbook of Workplace Training and Employee Development. For RO.com, Anton's work focuses on equipping independent restaurant owners and managers with practical, proven leadership and management skills and personnel systems to build and sustain a culture of hospitality, excellence and accountability.
This video is for members only, below is a short preview clip. To login and watch the full video Click Here.
Additional Resources:
During this webinar, we will be referring to our new Interview Templates available on RestaurantOwner.com. Please download one or more of these templates as a reference.
-
Download
Interview Package - Restaurant Management
The importance of hiring the right employee is magnified when hiring for management positions because of the roles and responsibilities of managers and the influence managers have on your staff, the guest ...
-
Download
Interview Package - Quick Service Restaurant
The interview template is designed to be a comprehensive assessment of a candidate's capability to serve in a particular position. The template provides the means to assess potential employees on a broad ...
-
Download
Interview Package - Tableservice Restaurant
These interview templates are designed to provide a comprehensive assessment of a candidate's capability to serve in specific positions typically found in a table-service restaurant. Using data and research ...
