Training Video

How to Deliver Exceptional Service to Needy Guests

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Dealing with needy guests in the restaurant can be a challenge. From nonstop demands for attention to constant requests, these guests can impact the smooth flow of service. However, with the right mindset and strategies in place, you can stay in control and ensure a positive experience for everyone.

In this video, you’ll discover three methods that will help you navigate the inevitable “Needy Guest.” By being polite yet firm, offering options, and helping guests stay organized, you can strike a balance that ensures optimal service for all your guests. While they may seem challenging at first, when given proper service, needy guests are just like any other guest seeking a memorable experience.