Training Video

Mastering Plate Removal: Ensure a Seamless Guest Experience

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Sure, it seems straightforward, but plate removal is a prime opportunity for uncomfortable situations to pop up. It could be snatching a plate from a guest who is still working on their meal, interrupting a conversation at the worst possible moment, or even sticking your elbow into an unsuspecting diner’s face.

It’s easy for these awkward moments to happen when you’re clearing a table, but don’t worry, they’re not inevitable. Watch this video, and you’ll learn seven simple but effective tips that you can use on your next shift. Not only will you elevate the level of service for your guests, but just as importantly, it will prevent you from unintentionally creating those awkward moments.