Webinar/Podcast
Leadership, Management, and Clear Communication: The Winning Formula
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Are you eager to explore the subtle yet impactful differences between leadership and management styles while sharpening your communication skills for success in the modern workplace?
Managing people is always challenging and in today’s tight labor market, it has become even more so. Give yourself and your entire management team the opportunity to learn about the subtle, yet powerful differences between leadership and management styles and the impact this can have on a team’s morale and performance.
Additionally, we'll emphasize the paramount importance of communication by addressing key elements, speaking like a professional, active listening, and overcoming communication barriers like word meaning, jargon, cultural differences, and more.
What you will learn:
- Understand the nuances of leadership dynamics, including how leaders inspire and guide teams toward shared goals.
- Identify various management styles, such as autocratic, democratic, laissez-faire, transformational, and more, and comprehend their applications.
- Learn the art of effective communication, from professional speaking to active listening and impactful writing.
- Explore and conquer common communication barriers, including word meaning, jargon, gestures, cultural differences, assumptions, fixed ideas, and more.
Discover how to navigate distractions in the workplace, perfect your timing, maintain clarity, and strike the right tone for successful communication.
Join us in this webinar to enhance your leadership and management acumen and become a more effective communicator in any professional setting.
About the Presenter:
Chip Romp
Senior Director, Workforce and Business Services
A seasoned industry professional with over 30 years of experience, Chip joined RestaurantOwner.com in 2023. He has made significant contributions to the restaurant industry's workforce as part of the National Restaurant Association since 2015. As a Subject Matter Expert, Chip played a key role in developing the Hospitality Competency model and facilitated the creation of apprenticeship pathways for positions like line cooks, kitchen managers, and restaurant managers. Chip has been an influential industry speaker at the Restaurant Show, covering leadership and cost control topics. He has conducted training for the US Military and State Workforce Departments, sharing valuable knowledge and skills with aspiring professionals. As a certified ServSafe instructor, Chip emphasizes food safety. Prior to joining the National Restaurant Association, he served as Vice President of Training at Ovation Brand, overseeing front and back-of-house training programs, onboarding initiatives, and leadership development. Chip's previous experience includes roles as Vice President of Training, Development, and Operations Services at Fazoli's Restaurant and Senior Vice President of Operations Services at Jillian's Entertainment for 14 years. He also served on the board of the Council of Hotel and Restaurant Trainers (CHART) and is a certified master trainer for CHART.
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Attendee Questions & Comments
Question 1: What was the most valuable idea or insight you received?
Question 2: What is the #1 thing that you will try or do differently because of the webinar?
