Webinar/Podcast
How to be a Five Star Employer
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In today's turbulent, economically-challenging, and hyper-competitive times, restaurants are only as good as the people who work for them. The #1 key to success in the restaurant industry is to be a Five Star Employer. Five Star Employers are those who naturally attract, hire, and retain All-Star Employees who do ordinary jobs extraordinarily well and who consistently exert the kind of extra effort that separates the best from the rest.
In this webinar, you'll get all the tools you need to become a Five Star Employer staffed by an All-Star team and will also learn:
The Why Before the How
- Why you need to be a Five Star Employee
- Why an All-Star employee should want to work for your organization
- Build your Unique Selling Proposition and Unique Employment Proposition
- Make sure all your systems deliver only what you want
- Know what an All-Star employee does to earn a spot on your team
- Let only A-Players on the bus
- Practice the Law of Reciprocity
- Build a Culture of Recognition
How to Become a Five Star Employer
About the Presenter:
Mel Kleiman
Mel Kleiman is an international authority, writer, speaker, trainer, pragmatic business owner, and consultant whose expertise is hourly, frontline employee recruiting, selection, and retention best practices. Mel has helped hundreds of retail, restaurant and foodservice organizations improve their employee hiring processes by imparting hands-on, practical information and advice that operators can put to immediate use. Kleiman is also the author of five books, including the best-selling Hire Tough, Manage Easy -- How to Find and Hire the Best Hourly Employees which was featured on CNN Headline News, and he has written hundreds of articles for numerous business and trade journals worldwide.
This form is available in the following formats. You must have a compatible program installed on your computer to use them.
This form is available in the following formats. You must have a compatible program installed on your computer to use them. Question 1: What was the most valuable idea or insight you received?
Question 2: What is the #1 thing that you will try or do differently because of the webinar??
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