Webinar/Podcast
How to Instantly Improve Your Restaurant's Culture with the Restaurant Owner Learning System
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WHAT IF there were a system that could immediately boost the capabilities and skills of your managers and team members? Better yet, what if you already have access to that system?
The Gallup Q12 survey is the world's most popular tool for evaluating a company's culture. Of the twelve questions in the survey, three of them emphasize how important training and development are to your restaurant's culture.
Q6: There is someone at work who encourages my development.
Q11: In the last six months, someone at work has talked to me about my progress.
Q12: This last year, I have had opportunities to learn and grow.
The message is clear — if you want to improve your restaurant's culture, attract quality applicants, and retain your best staff, then you must offer opportunities for your people to learn and grow.
Please join us for this special 1-hour webinar on how to instantly improve your restaurant team's development path using the Restaurant Owner Learning System (ROLS).
What You Will Learn:
- How to instantly improve employee morale and retention with better training
- Why you need to add managers and staff to your RO account — now!
- How to use the ROLS to build leadership, accountability and trust in your management and staff
- Dozens of skill-specific, restaurant training courses and microlearning videos for your staff
- How to share our library of training resources using our exclusive Team Portal
- How to create onboarding, menu, and position training specific to your restaurant
- Quick and easy ways to track your team's learning progress
- How to assess the effectiveness of your current training program
About the Presenters:
Sharon McPherson
Sharon is an independent Training and Performance Improvement Consultant, with over 30 years of experience designing, developing, and delivering training and development programs. Like so many industry veterans, Sharon started as a server at Denny's and has spent her entire career in the restaurant industry, working in operations, HR, Learning & Development and new restaurant growth for global restaurant brands -- TGI Friday's, Sbarro, On the Border and Applebee's.
Joe Erickson
Joe Erickson is the Chief Operations Officer and a partner in RestaurantOwner.com. He has owned and/or managed several restaurant/catering operations. He started his career by developing Luther's Catering, a division of the Luther's BBQ chain, in Houston. He was also a partner and co-founder of Sunset Dinner Cruises and was the founding partner of Bobby Mac's, a casual, full service restaurant in Kerrville. He later helped to develop a southwestern bistro, Nicole's Cafe San Felipe, and was managing partner for the original Truluck's Steak and Stone Crab, which now has 11 locations throughout the U.S. Joe is focused primarily on developing easy-to-implement, yet highly effective systems and processes to help our members improve their restaurants' efficiency, product utilization and most importantly, deliver a more consistent guest experience.
Related Resources:
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Download the Training Survey
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Attendee Questions & Comments
Question 1: What was the most valuable idea or insight you received?
Question 2: What will you try or do differently because of the webinar?
