Webinar/Podcast
How to Attract & Hire More High-Quality Workers When Nobody's Applying
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A combination of scarce workers, fewer operating restrictions and increasing customer demand has moved staffing from simply an ongoing challenge to crisis mode for many restaurants.
Some restaurants are faring better than others. Those with a strong culture and effective recruiting practices are in the best position to take full advantage of more and more customers returning to restaurants. Others, however, are facing reduced operating hours and even close shifts or entire days of operation in some cases due to a lack of staff.
This webinar will focus on using employee referrals and other strategies to recruit more and higher-quality job candidates. While soliciting job candidates from employee referrals is nothing new, we'll discuss referral program best practices that can make a huge difference in the effectiveness of such a program.
In addition, we'll cover several other non-traditional ways to attract more people as job candidates and how to earn a reputation in your local market as an employer of choice.
What You'll Learn:
- Why it's important to know why your long-term employees "stay"
- How to create your restaurant's "unique employment proposition"
- How to motivate your team to WANT to refer people they know to work at your restaurant
- The most effective employee referral program rewards and incentives
- Creating your own Referral Program Policy using our templates and checklist
- Your comments and questions
About the Presenters:
Jim Laube
Jim is the founder and CEO of RestaurantOwner.com. He has a diverse 30-year career in the restaurant industry that includes various staff positions, manager, controller, CPA and advisor to hundreds of independents throughout the U.S. and Canada. Jim is a popular restaurant industry speaker and seminar leader whose clients include the National Restaurant Association, Pizza Expo, SYSCO, Food Services of America, Gordon Foodservice, the New York Restaurant Association, Walt Disney and Papa John's.
Mel Kleiman
Mel Kleiman is an international authority, writer, speaker, trainer, pragmatic business owner, and consultant whose expertise is hourly, frontline employee recruiting, selection, and retention best practices. Mel has helped hundreds of retail, restaurant and foodservice organizations improve their employee hiring processes by imparting hands-on, practical information and advice that operators can put to immediate use. Kleiman is also the author of five books, including the best-selling Hire Tough, Manage Easy -- How to Find and Hire the Best Hourly Employees which was featured on CNN Headline News, and he has written hundreds of articles for numerous business and trade journals worldwide.
Joe Erickson
Joe Erickson is the Chief Operations Officer and a partner in RestaurantOwner.com. He has owned and/or managed several restaurant/catering operations. He started his career by developing Luther's Catering, a division of the Luther's BBQ chain, in Houston. He was also a partner and co-founder of Sunset Dinner Cruises and was the founding partner of Bobby Mac's, a casual, full service restaurant in Kerrville. He later helped to develop a southwestern bistro, Nicole's Cafe San Felipe, and was managing partner for the original Truluck's Steak and Stone Crab, which now has 11 locations throughout the U.S. Joe is focused primarily on developing easy-to-implement, yet highly effective systems and processes to help our members improve their restaurants' efficiency, product utilization and most importantly, deliver a more consistent guest experience.
Related Resources:
Download the Slides
Preview
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Click to Download Adobe PDF format
Download the Employee Referral Program Policy Checklist
Preview
This form is available in the following formats. You must have a compatible program installed on your computer to use them.
Click to Download Adobe PDF format
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Download
Employee Data Sheet
Download this form for your staff to fill out to get to know them better. While you MUST keep it professional, it's important to build trust by showing a genuine interest in the people you work with.
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Online Course
How To Set Up An Effective Employee Referral Program
The Key To Attracting & Hiring the Very Best Candidates in Your Area. Our members report that their employee referral program is the most effective way to focus their recruiting efforts on attracting a much greater percentage of high-quality, A-player level prospects. This course will show you, ...
Attendee Questions & Comments
Question 1: What was the most valuable idea or insight you received?
Question 2: What will you try or do differently because of the webinar?
Question 3: Questions/comments during this webinar
