Staffing

Webinar/Podcast

GO LIVE: How to Successfully Launch a Staff Training Program

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It’s no secret that many training initiatives fail, with some statistics showing failure rates as high as 70%. Don't let your efforts go to waste! Join our webinar to equip yourself with the skills and resources needed to ensure your training program succeeds. Learn how to effectively announce your new training modules, engage your team, and maintain momentum for long-term success.

What You Will Learn:

Crafting a Clear Communication Plan: Learn how to effectively announce your new training program using multiple channels to ensure maximum reach and engagement.
Utilizing Downloadable Resources: Discover the customizable templates and resources available to support your training rollout, making it easier for your team to get started.
Leveraging your Team Effectively: Engage your current team for smooth implementation and consistent results in the future.
Maintaining Momentum: Understand the importance of repetition and consistent communication to reinforce the training program's value and keep your team motivated.

About the Presenters:

Joe Erickson

Chief Operating Officer

Joe brings his extensive experience in restaurant management to the forefront. With a background that spans Luther's Catering, Sunset Dinner Cruises, Bobby Mac's, Nicole's Cafe San Felipe, and Truluck's Steak and Stone Crab, he's consistently driven innovation. Joe's primary focus lies in creating streamlined systems and processes that enhance restaurant efficiency, elevate product utilization, and, most importantly, ensure a consistent and exceptional guest experience.

Sharon McPherson

Training & Performance Improvement

Sharon is an independent Training and Performance Improvement Consultant, with over 30 years of experience designing, developing, and delivering training and development programs. Like so many industry veterans, Sharon started as a server at Denny's and has spent her entire career in the restaurant industry, working in operations, HR, Learning & Development and new restaurant growth for global restaurant brands -- TGI Friday's, Sbarro, On the Border, and Applebee's.

Kelli Laube

RestaurantOwner.com Hospitality Trainer

Kelli Laube is a seasoned Hospitality Trainer with over a decade of industry experience. Starting her career with RestaurantOwner.com in 2011, she has held various front-of-house positions, managed as Hospitality Director for fine dining establishments, and conducted customer service training for multiple clients. At RestaurantOwner.com, she plays a crucial role in providing support to independent restaurant operators and their teams through webinars, workshops, and training content. Currently, she also serves as a National Field Trainer at the National Restaurant Association, working to support restaurants in building successful teams and creating unforgettable guest experiences.