Training Video

Front-of-House and Back-of-House: How to Improve Teamwork & Communication

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With so many moving parts in a restaurant, it's easy for Front of House staff and Back of House staff to forget they're all working towards the same purpose: to create great guest experiences and see the restaurant succeed.

Communication and understanding are key. Make sure everyone's on the same page with order lingo and quality standards. Try cross-training so that everyone knows the restaurant operation from multiple perspectives. This will help foster a positive, collaborative work environment.