Training Video

Forgetting a Table: Tools to Avoid This Embarrassing Mistake

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Nobody wants to admit it, but forgetting a table is a common (and maybe inevitable) experience for anyone working in the restaurant industry. Although the danger of this embarrassing mistake is ever present, being proactive can greatly reduce the risk.

In this video, you will see how Kelli turned a terrible shift into a learning opportunity and a chance to improve. Learn the two simple but powerful practices she put into place to safeguard against forgetting tables. Start using these tools on your next shift to create more positive, memorable experiences and increase the likelihood of repeat visits from guests.