Five Simple, But Powerful Steps To Seating Guests

Seating guests is a pivotal touchpoint in the restaurant experience. It's where first impressions are made, and dining expectations are set. Implement these five simple, but powerful steps to ensure that your customers feel special, encounter genuine hospitality and know that they made the right dining choice.

Training Video

Five Simple, But Powerful Steps To Seating Guests

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The greeter is one of the most important people in your restaurant. They are the "first face" your guests see when they walk in and the first voice guests hear when they call. Greeters are in the first row of the front lines of your restaurant.

Seating guests is a pivotal touchpoint in the restaurant experience. It's where first impressions are made, and dining expectations are set. Implement these five simple, but powerful steps to ensure that your customers feel special, encounter genuine hospitality and know they made the right dining choice.

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    Greeter Stand Quick Reference Tools

    Your greeters and the staff you have answering phone calls are creating first impressions for your ENTIRE restaurant. Give your staff an edge in shaping these initial interactions into positive first impressions that will create return customers.


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