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Telephone Answering Procedures
Answering the phone in a restaurant is an important task. When it's done in a professional and courteous manner, callers are more likely to become paying guests.
When callers sense incompetence or an uncaring attitude they will usually find some other place to dine.
Use the Telephone Answering Procedures template to train your host/hostess and other service personal the essential steps of effective telephone communication with your customers.
Summary of Features & Benefits:
- Greeting
- Placing callers on hold
- Taking messages
- Giving directions
- Closing
Download the Telephone Answering Procedures
Preview
This form is available in the following formats. You must have a compatible program installed on your computer to use them.
Click to Download Microsoft Word format
