Download
Customer Complaint/Response Letters
While handling customer complaints isn't the most fun aspect of this business, it is a normal part of running any restaurant, no matter how good you are 98% of the time.
While every restaurant gets complaints, how an individual operator handles them can make a big difference to your future sales and profits. Handle complaints right and you've got a good chance of turning disappointed diners into a loyal customers. Handle them wrong and you'll probably lose many potentially long-term, repeat customers forever.
Summary of Features & Benefits:
- Enthusiastic Compliment (yes, it's important to recognize your raving fans and thank them for noticing)
- Recommendation or Suggestion (from Comment Card)
- Minor Complaint (from Comment Card)
- Major Complaint (from Comment Card)
- Food Complaint
- Service Complaint
Download the Customer Complaint/Response Letters
Preview
This form is available in the following formats. You must have a compatible program installed on your computer to use them.
Click to Download Microsoft Word format
