Training Video

Be an Experience Maker, Not an Order Taker

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People have LOTS of dining options to choose from and they are craving more than just delicious food. Your guests are here for an EXPERIENCE, and YOU create that experience. You are an EXPERIENCE MAKER, not an order taker!

Customers don’t need a server to take their orders. There are apps and kiosks that are capable of that task, however, technology will never provide the caring, personal experience that you can. Embrace your role as an experience maker and take your guests beyond satisfaction to delight - creating loyal, repeat customers and higher tips.