Training Video

Attention Managers: How to Avoid Difficult Conversations

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Being a strong and highly engaged manager will lead to more confrontations and difficult conversations with your team members, right? Not true! Confrontations and difficult conversations result much more often from being a weak leader, who soft-pedals their authority.

On the other hand, strong- leaders who have regular, often boring- conversations with their team members have to deal with much less drama. Ongoing communication and coaching have proven to be the best way to prevent workplace problems from building up and eventually boiling over.