Hospitality & Culinary Education Center

For more than two decades, RestaurantOwner.com has enriched the learning process for restaurant and hospitality management students.
Our newly updated Hospitality & Culinary student plans are designed to supplement the curricula offered by the more than 300 U.S. hospitality management and culinary degree programs.
Hospitality & Culinary Institution Plans

RestaurantOwner.com provides additional benefits for restaurant management and culinary institutions that require students to subscribe to RO membership as part of their course curriculum.
Participating institutions entering into a licensing agreement with RO will enjoy privileged access to Online Courses, Training Videos, PDF versions of articles for use on their institution's learning management platform (Canvas, Blackboard, etc.) when instructing student members of RO.
Students and instructors will have a custom branded dashboard that displays the school's logo, school designated resources, and student progress graph.
For institutions wishing to purchase student licenses, we offer discounted rates based upon the total number of students and faculty having access.
ManageFirst Resources
Additional Resources
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Article
How to Create a Winning Restaurant Concept
Every restaurateur dreams of hitting a home run with their new restaurant. However, it takes more than ...
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Training Video
The #1 Reason to Prepare a Restaurant Business Plan
Writing a restaurant business plan has many benefits besides helping you raise money or secure a lease. ...
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Article
Your Secret Marketing Weapon: How to Build Your Business With a Unique Selling Proposition
Marketing whiz Kamron Karrington shows why you must have a "USP" to be super successful and how to create ...
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Training Video
What It Costs To Run a Restaurant
Your employees probably think you're making a LOT more money than you really are. Use this video to ...
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Download
New Restaurant Business Plan Template - Graphics Enhanced Version
A well-conceived, professional restaurant business plan is your greatest single asset for turning your ...
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Download
Sample Business Plan
A well-conceived, professional restaurant business plan is your greatest single asset for turning your ...
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Training Video
Restaurant Reality 101
This RestaurantOwner.com training program is designed to give you a better understanding of what it ...
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Why Restaurants Fail
The reasons restaurants fail are many and varied and, in some cases, not the least bit obvious. It was ...
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Download
How to Prepare a Restaurant Business Plan: Financial Section
The financial section is often viewed as the most important part of a business plan. It is likely to ...
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How to Add Partners and Shareholders to Your Venture
Perhaps you need to raise operating capital and relations with your current partners have soured, you ...
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How Independent Operators Finance Their Restaurants
Financing or raising enough startup capital is often the biggest challenge in making your first restaurant ...
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Online Course
Preparing Your Business Plan Projections
A key element of a restaurant's Business Plan is the financials: how much revenue you think you might ...
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How to Find Investors & Raise Startup Capital for Your First Restaurant
If you have a restaurant concept that will cost hundreds of thousands of dollars to open, then chances ...
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Article
How to Prepare a Business Plan Resource Guide
Many RestaurantOwner.com members cite that having a sound business plan was the single most important ...
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Article
How to Create a Winning Restaurant Business Plan
Many RestaurantOwner.com members cite that having a sound business plan was the single most important ...
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Article
How to Find the Right Location for Your Next Restaurant
You can revamp your menu, your concept, and your operational methods;however, your location is almost ...
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Download
Restaurant Leasing Checklist
A real estate lease agreement is one of the most important and far-reaching document you'll ever sign. ...
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A Buildout Primer for Startup Restaurants
Hope for the best and be prepared for the worst.It's good advice when attempting to tackle any challenging ...
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A License and Permit Checklist for Startup Restaurants
Starting a restaurant entails obtaining numerous licenses and permits before opening the doors. Unfortunately, ...
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Article
Designing a Startup Kitchen that Works With - Not Against - You
The smart money in this business maximizes space and labor wherever possible, particularly ...
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Article
I Spy... Keeping an Eye on Your Competitors
There are few businesses as competitive as the restaurant business. Gathering "intel" is necessary when ...
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Article
How to Stand Out in Today's Competitive Market
How sure are you that a first time customer will return to your restaurant again soon? The best operators ...
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Training Video
A Simple Way to Get New Customers
Traditional advertising can be expensive, the results can be hard to track, and it is often ineffective. ...
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Online Course
How to Handle Mistakes and Complaints
Nobody likes to get a complaint, but in the restaurant business, mistakes and complaints are going to ...
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Article
Creating Successful Restaurant Loyalty and Purchase Incentives Programs
If you want to increase your restaurant's revenue without changing your prices, your best options ...
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Training Video
How Weekly Prime Cost Reporting Boosted This Member's Profit Margins
Here's what happened when Shila Morris, the CEO of SqueezeIn, after she started tracking their Prime ...
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Online Course
How to Know What Your Food Cost Should Be
In this course, we'll show you how to establish your realistic target food cost -- what we call your ...
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Article
Five Financial and Operational Metrics You Ought to Know
Crack the code! In this article, we review examples of easily calculated finance and operations metrics ...
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Article
Restaurant Rules of Thumb: How Does Your Operation Measure Up to Industry Averages & Standards?
A review of several key restaurant industry startup, financial & operational metrics that have proven ...
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Article
How to Manage Your Restaurant's Cash Flow
Even operations that are profitable are not immune from occasional cash deficits and can unexpectedly ...
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How to Use "RevPASH" to Measure Your Restaurant's Performance
Some days it may feel like you're drowning in reports and evaluating everything you possibly can in ...
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Article
Break-Even: It's Like Having Your Own Financial Crystal Ball
One of my sharpest restaurant clients, nearly aways knew what his monthly net income would be for each ...
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Online Course
Preparing Your Business Plan Projections
A key element of a restaurant's Business Plan is the financials: how much revenue you think you might ...
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Online Course
How to Format & Read a Restaurant P&L
What Every Owner & Manager Should Know About a Restaurant P&L. There is a big difference between ...
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Download
Business Plan Financial Model - NEW & UPDATED
This is the newest version of our popular business plan financial models. This latest edition is set ...
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Online Course
How to Create the Ideal Labor Budget
Labor cost is the biggest expense for most restaurants. Learn how to improve your scheduling and labor ...
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Article
How Culture Affects Turnover and What You Can Do About It Now
All Together Now... Your efforts to earn staff loyalty and build teamwork not only improve morale in ...
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Article
How Independent Operators Can Maximize Labor Productivity
As operators compete for labor in a scarce labor market, they will have to boost compensation to fully ...
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Download
New Hire Checklist
Download this checklist to verify that you've collected the many forms and other pieces of information ...
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Download
Restaurant Employee Handbook - Spanish Edition NEW & UPDATED
The New & Updated Spanish edition of our popular Employee Handbook download can be customized to ...
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Article
Employee Handbook Basics — Why It's One of the Most Important Documents In Your Restaurant
Effectively communicating information to employees that will ensure they get your message is not as ...
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Training Video
This Restaurant Owner Shares ALL His Numbers with His Team – Learn Why
See how Michael Passalacqua, owner of Angelo's Restaurant in Washington, PA, has used transparency with ...
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Article
Understand Your REAL Job
As an owner, it's not your job to run the joint, it's to teach your STAFF how to run the joint! You ...
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Article
Delegate to Succeed: How to Help Your Crew Help You
Proper delegation is critical to the efficiency of your kitchen and quality of the fare and service. ...
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Training Video
Setting Job Performance Expectations
Does your staff clearly understand the job performance expectations at your restaurant? It sounds like ...
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Online Course
Trust: The Key to Being an Effective Leader
What Every Owner & Manager Should Know About Trust. If your people don't trust you, you'll always ...
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Online Course
Positive Accountability: Proven Ways to Build an Engaging, High-Performance Restaurant Culture
Whether you're an owner, manager, or supervisor, accountability starts with you and trickles down to ...
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How to Conduct Effective Pre-Shift Meetings
A lineup or pre-shift meeting is a staff meeting held prior to the start of a new shift. They are critical ...
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Training Video
Power of Recognition Part 1: Don't Neglect Your Most Important Asset
All of us want to be acknowledged and feel that we matter. More than anything else, recognition tells ...
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Training Video
Power of Recognition Part 2: Keep Your Team Engaged
According to a Gallup Poll on employee engagement, a majority of workers say they are either not engaged ...
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Training Video
Managers: Two EASY Ways to Improve Accountability
Accountability can be awkward and uncomfortable, but putting it off and avoiding tough conversations ...
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Download
Server Sidework Checklist
Servers have sidework duties in addition to their primary service tasks. So that these tasks are completed ...
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Webinar/Podcast
Turning Disappointed Diners into Loyal Guests
Nobody likes to get a complaint, but in the restaurant business, mistakes and complaints are going to ...
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Article
How Secret Shoppers Can Help You Create a Better Guest Experience
You can't see, hear or control everything that goes on inside your restaurant. Secret shoppers – also ...
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Download
Mystery Shopper Reports
Surveys reveal that over 90% of dissatisfied customers don't complain. All too often they leave and ...
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Online Course
How to Handle Mistakes and Complaints
Nobody likes to get a complaint, but in the restaurant business, mistakes and complaints are going to ...
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Online Course
Delivering Your Ultimate Guest Experience
Restaurants that provide a superior guest experience have more repeat business, more positive word of ...
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Article
How to Fine Tune Your Kitchen Stations for Maximum Efficiency & Output
A busy kitchen can be chaos or a beautiful performance. This article looks at the basics of organizing ...
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Article
Waste Not, Want Not - Getting a Grip on Food Waste
It's no surprise the restaurant sector is a major contributor of food waste, from uneaten food tossed ...
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Training Video
How to Accurately Calculate Your Restaurant's Food Cost
Accurately calculating your restaurant's food cost is critical, and fortunately, it's not complicated. ...
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Online Course
Menu Costing Basics
Knowing what each of your menu items costs to prepare is one of the most basic yet overlooked aspects ...
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Training Video
Receiving Best Practices: Prevent Big Losses at Your Back Door
Many restaurants lose LOTS of money at the back door due to poor or non-existent receiving procedures ...
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Training Video
Menu Item Build Charts - The Key to Accurate, Consistent Preparation
Time is always a factor in the kitchen, and guests want their orders without an unreasonable wait. But ...
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Training Video
Recipe Books: What Every Kitchen Pro Should Know
Your restaurant's guests want consistency in their dining experience. When they order their favorite ...
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Training Video
Daily Prep Sheets: Prep the RIGHT Amount and Control Costs
A daily prep sheet is a fundamental tool in controlling food cost and ensuring that there's always enough ...
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Training Video
Shelf To Sheet: Know Exactly What Is In Your Inventory
In a restaurant, counting inventory is crucial to controlling your costs and having a profitable operation. ...
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Online Course
Key Item Running Inventory
Key Item Running Inventory Control is one of the most effective systems for controlling food cost in ...
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Purchasing Strategies that Increase Your Buying Power
Explore centralized purchasing strategies and techniques used by the large chains to increase your operations ...
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System
Labor Scheduling
Use the schedule template to create schedules and labor budgets for virtually any type of food and beverage ...
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Training Video
Why Labor Cost On Your P&L Is Probably Wrong
Are you accounting for bi-weekly payroll periods on your monthly P&Ls? Many independents do not, and ...
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Download
Menu & Recipe Cost Spreadsheet Template
Knowing what each of your menu items costs to prepare is one of the most basic yet overlooked aspects ...
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Download
Menu Cost Worksheet
This Microsoft Excel worksheet is used to list and calculate the cost of ingredients for each menu ...
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Download
Liquor Control Worksheet
Suspect you have a liquor cost problem? Find out for sure and how big of a problem you have by using ...
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Online Course
How to Know What Your Food Cost Should Be
In this course, we'll show you how to establish your realistic target food cost -- what we call your ...
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Online Course
Menu Costing Basics
Knowing what each of your menu items costs to prepare is one of the most basic yet overlooked aspects ...
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What's the Right Number of Menu Items for Your Restaurant?
It's a philosophical question every independent operator needs to contemplate. When it comes to the ...
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Download
FOH Menu Description Template
Use this template to provide your FOH team with complete information to know how to describe and explain ...
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Webinar/Podcast
How to Win the Menu Pricing Game (Without Losing Customers)
As a restaurant owner, you know that rising costs are inevitable. Whether it's the cost of food, labor, ...
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Ten Menu Mistakes You Can Avoid
A well-engineered menu should be your most effective marketing tool. One reason for badly designed menus ...
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A Review of Truth-in-Menu and Menu Labeling Laws
This article addresses traditional "Truth in Menu" issues, and the recent movement for menu labeling ...
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Article
How to Create the Ideal Startup Wine List
Creating your first wine list can be a daunting task. Not only is the selection process difficult, but ...
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How to Build a More Profitable Menu
A properly designed menu can direct the attention of the diner to specific items and increase the likelihood ...
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Article
When to Raise Prices and How to Do It
Many restaurant operators worry that raising menu prices will scare away customers - especially in uncertain ...
Informational Pages
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ManageFirst Landing Page
This page is for participating educators and proctors for ManageFirst courses, exams, and certifications.
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Hospitality and Culinary Educational Center
HCEC Student plan information page
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Hospitality/Culinary Instructor Membership Plan
The Hospitality/Culinary Instructor Membership Plan is a 6-month complimentary membership for professors and instructors who teach students pursuing hospitality ...
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Student Home Page
HCEC Student Home Page View
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Instructor Home Page
HCEC dedicated instructor home page view
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Add an Educator
Did you know your membership plan allows you to add more users to your RestaurantOwner.com account?
Instructor Testimonials
"Students want more than just textbooks – they want tools. That's why I have all my students sign up for RestaurantOwner.com instead of buying a textbook for my course in restaurant development. They especially like the videos that reinforce key concepts like prime cost and labor budgeting, and of course, the business planning and financial templates are a huge to help them as they develop their restaurant ideas for class.
What's great is how many of those students maintain their memberships to RestaurantOwner.com after they graduate. It has really useful material on just about everything they need to get their real-life restaurants open and to operate them profitably. That's why I like to create content for the site -- it's a great learning tool for anyone who wants to become a successful restaurateur."
Stephani Robson, Senior Lecturer EmeritaCornell University
"University hospitality management education is as much about application as theory. I supplement my course materials with articles, videos, and more on RestaurantOwner.com so that my students can learn how to put restaurant business and management best practices into action.
RestaurantOwner.com content on restaurant accounting, finance, HR, marketing, and operations helps students conceptualize and apply key concepts in these areas better than any resource available."
H.G. Parsa, Barron Hilton Professor of Lodging ManagementDaniel's College of Business, University of Denver
Fritz Knoebel School of Hospitality Management, Endowed Chair
"RestaurantOwner.com's mission is to educate independent owners and operators on restaurant business best practices in clear and practical terms and to provide systems and tools to help their managers and staff become more effective and satisfied team members.
I believe serving as editor of its magazine, Restaurant Startup & Growth, has made me a more effective university business school professor, particularly with the growing student interest in entrepreneurship. I've used the site's content in the finance, HR, and law courses I've taught to help students make the leap from theory to relevant real-world application.
As an affordable online course supplement, RestaurantOwner.com can be a boon to any hospitality instructor's curriculum across all restaurant management subjects — accounting, finance, HR, law, marketing, and operations."
Barry Shuster, Clinical Associate ProfessorNorth Carolina Central University School of Business