Communicating with Customers

Principles of Food and Beverage Management

A Review of Truth-in-Menu and Menu Labeling Laws

This article addresses traditional "Truth in Menu" issues, and the recent movement for menu labeling and trans fat bans at the local, state and national levels. It provides a concise overview into the myriad regulations that govern restaurant menus and how these legal trends might affect independent ...
- Regulatory - Compliance
Article

How to Avoid a Food Allergen Crises in Your Restaurant

If a diner has a severe allergic reaction in your restaurant and you get sued, legal costs, settlement or judgment payments and lost business due to bad publicity could be enough to ruin your business. This article looks at examples of food allergy lawsuits, what actions to take to minimize risk, policy ...
- Health - Safety
Article

How to Protect Your Customers & Business When You Serve Alcoholic Beverages

Make sure that anyone in your restaurant who serves alcoholic beverages understands and has training in responsible alcohol service.
- Bar Management