Facilitating Employees’ Work Performance

Hospitality HR Mgmt. and Supervision

  • Download
    Termination Letter Template

    While terminating an employee should be seen as a last resort, there are times when it is the only sensible thing to do. Use this template to inform the recipient in writing and document your intention to terminate their employment with your company.

  • Download
    Employee Termination Checklist

    Use the termination checklist to maintain a consistent procedure for all exiting employees. The form will ensure company property is accounted for and can be customized for your operations unique requirements.

  • Download
    Employee Pre-Termination Checklist

    Don't get caught with the potential liability of a wrongful termination case. Use this checklist to standardize the evaluation process for each pending termination to ensure thoroughness, fairness and consistency.

  • How to Fire Bad Employees & Avoid Potential Legal Problems

    When you know it's time to "free up an employee's future" make sure you do it the right way. Learn what legal snares you can step into when firing an employee and how to properly terminate problem employees to reduce your chances of getting into potential legal troubles.

  • System
    Disciplinary Action

    Disciplinary action is a process designed to identify, correct and document employee performance problems that have had or have the potential to create a disruption to the proper functioning of the restaurant or its employees at any level

  • Download
    Peer Review Form

    You can't see everything. So how do your employees REALLY perform (when you're not watching)? How do your employees think about their own job performance & that of their co-workers? By seeing your employees through the eyes of your staff, you'll be better informed on the things each employee does ...

  • Training Video
    Managers: Talk Like a Coach, Not a Cheerleader

    Coaches and effective managers have two things in common. One, they talk to their team about their performance regularly. Two, they use describing language. They describe what they see and what they would like to see next. Don't be a cheerleader. As a manager, going around the workplace saying Ra! Ra!- ...

  • Training Video
    Attention Managers: Take Advantage of Teaching Moments

    One of the most impactful ways to coach your team is by teaching in the moment. When a situation needs to be addressed, take advantage by addressing it now while it's fresh on everyone's mind. Teaching moments include celebrating someone's actions, correcting their mistakes, or best of all, correcting ...

  • Download
    Server Sidework Checklist

    Servers have sidework duties in addition to their primary service tasks. So that these tasks are completed consistently, it's important to have detailed checklists so that everyone knows what they're responsible for. Download a sample and learn how to quickly create your own detailed sidework checkl...

  • Download
    Employee Performance Evaluations

    Regular evaluations are important because they give you an opportunity to let your good employees know that you notice and appreciate their efforts and contribution to your business. It also lets your poor performers know that they are functioning below your standards and allows you to discuss ways ...

  • Training Video
    Attention Managers: How to Avoid Difficult Conversations

    Being a strong and highly engaged manager will lead to more confrontations and difficult conversations with your team members, right? Not true! Confrontations and difficult conversations result much more often from being a weak leader, who soft-pedals their authority. On the other hand, strong- leaders ...

  • Online Course
    How to Fire

    Restaurant owners and managers often err on the side of hanging onto problem employees for way too long. This course will make it much easier to manage difficult personnel issues and help you make the best decision for everyone involved. How to Fire.