Leaders Manage Meetings

Hospitality & Restaurant Management

  • Training Video
    Pre-Shift Meetings -- Communication for Success!

    Are pre-shift meetings part of your daily routine? If not, they should be. Regular pre-shift meetings will profoundly impact your restaurant’s success and build healthy morale within your team. Explore key topics such as aligning team goals, reviewing restaurant procedures, and enhancing menu knowledge ...

  • Download
    Daily Preshift Meeting Templates

    Executing your restaurant's annual plan is done one shift at a time. Managers and staff who excel in daily pre-shift meetings tend to be more knowledgeable of profitability, shift preparedness, and customer satisfaction. Use this template as a guide to create your own daily pre-shift meeting guide.

  • Training Video
    The Power of Role-Playing: For Managers – The Why

    Practice makes permanent, and that is why role-playing is SO important. It’s not just a technique for training new employees during their onboarding. It also reinforces important topics and procedures for all your staff, in a variety of settings – such as team meetings, pre-shifts, or one-on-one training. ...

  • Training Video
    The Power of Role-Playing: For Managers – The How

    Training your team isn’t a one-time event that takes place after onboarding. In fact, it’s an ongoing practice that your restaurant should be working on regularly. One of the most time-tested and proven methods is role-playing. In this video, you’ll learn four key elements to facilitating productive ...

  • Article
    How to Conduct an Effective Weekly Management Meeting

    The weekly management meeting should be the most valuable time for your restaurant in the whole week, and it can be, with a little organization and planning. Follow these steps to conduct productive, motivational and inspirational meetings that will boost morale and in turn, improve service and your ...

  • Article
    How to Have More Productive Preshift Meetings

    According to unofficial estimates by industry experts, fewer than 50 percent of independent restaurants have pre-shift meetings. But the really successful ones usually do. Those who conduct pre-shifts well all do them a little different, but can agree on two important points for good meetings, keep ...

  • How to Conduct Effective Pre-Shift Meetings

    A lineup or pre-shift meeting is a staff meeting held prior to the start of a new shift. They are critical to some establishments and almost every restaurant can benefit from them. Here's an overview of how to conduct an effective lineup, including a checklist to keep you on track at your next pre-shift ...