Leaders Manage Daily Operations
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Emergency Preparation Checklist - Power Outage/Snowstorm
The Emergency Preparation Checklist provides guidance in the event of a power outage, specifically during a snowstorm, and what steps should be taken in advance to minimize the impact of such an event.
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Emergency Contact Form (English/Spanish)
Would you know who to call if one of your employees is badly injured? Every restaurateur should keep this important document in the employee's file.
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Article
Handling the Worst Sort of Incidents in Your Restaurant
Preparing for the worst doesn't mean the worst won't happen. Dealing with the worst - violent or abusive customers or employees, robberies, protests, perhaps even terrorism - is also, unfortunately, part of running a restaurant in today's America.
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Restaurant Kickback and Gift Policy Template
An occasional trip to a ballgame or concert tickets may not be much of a problem, but at some point, gifts from suppliers can influence employees' decisions and affect who they decide to or continue to buy from. This template will provide you with a starting point to formulate your own concise policy ...
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Record Retention Guidelines
All businesses must maintain books and records to provide back up and support for financial statements and state and federal tax returns as well as in potential legal proceedings. The Records Retention Guidelines offers guidance by providing a suggested time frame to maintain common business records...
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Confidentiality Agreement
Confidentiality Agreements with employees are a must for every business, especially restaurants. Recipes, operating systems, policies and procedures are just some of the valuable information that deserves to be protected. Having a confidentiality agreement in place, is your first step to . .
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Accident Report Form
Use this report form to document any personal injuries, near misses or dangerous occurances that take place at your restaurant.
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Training Video
Best Management Practices in the Kitchen
In most restaurants, no one impacts the day-in, day-out profitability and success like the person who manages the kitchen. Keeping the back-of-the-house running well requires attention to detail AND staying focused on the big picture. Great managers run an efficient and profitable kitchen and find ways ...
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Article
How to Prepare For & Deal With a POS System Crisis
Without a backup plan, staff will panic, your blood pressure will soar, service will grind to a halt, mistakes will be rampant, and guests' patience will be tested to a breaking point. Here's how to keep your restaurant functioning in the event of a POS problem.
