Dynamics of Leadership

Training Video

Not a Natural Leader? You Can Still Be a Great Manager!

Don't believe the Myth of the Natural Leader. Most people are promoted to management because they are good at what they do, not because they are natural leaders. Too many people walk away from leadership training believing that they are just not management material when in reality, anyone can become ...

Article

Fundamental Leadership Skills for Restaurant Owners

Effective leadership skills are not complicated. In fact, applying basic principles of good conduct learned in grade school might be enough to separate you from the pack, and give you the time needed to carry out your vision for your restaurant..

Article

How to Turn Good Managers Into Great Leaders

The growth and sustainability of your operation depend in large part on your ability to cultivate other leaders in your organization. If you are at the point where you have strong management talent, you might want to consider how to take them to next level as business leaders. This article explores ...

Training Video

Want More Loyalty? Be a More Trustworthy Boss – Here's How

You track prime cost weekly, know everything that's in your inventory, and keep labor costs under control, but you may still be missing something; your employees' trust and loyalty. It's nearly impossible to build a loyal, committed team without it. Spend some time, and get to know your people better. ...

Training Video

Managing Friends Can Be Tricky: Here's How

One of the hardest parts of management is managing people you're close to. Here are some ways to navigate those relationships. The key is to maintain a professional stance at work that balances the opportunity to preserve the friendship yet still holds them accountable to the same performance standards ...

Training Video

Managers: Talk Like a Coach, Not a Cheerleader

Coaches and effective managers have two things in common. One, they talk to their team about their performance regularly. Two, they use describing language. They describe what they see and what they would like to see next. Don't be a cheerleader. As a manager, going around the workplace saying Ra! Ra!- ...

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Benefit Night Startup Checklist

A Benefit Night at your restaurant is a great way of saying "Thanks" to the people in your community that have helped make your business a success while raising funds for a local nonprofit organization. It will also increase your visibility, develop new, repeat patrons, and generate a positive perception ...

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School Fundraiser Tracking Template

Use this template to track the sales, costs and profit of the very profitable school fundraiser promotion. You can also use it to validate the number of certificates that were distributed and returned.

The Fastest Way to Build A List of People Who Like to Eat Out in Your Community

Use this anonymous survey-promotion technique to quickly build a database that targets the people in your community who eat out and spend the most! It's a great tool to add new customers and generate more sales.

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Management Training Program Template

The Management Training Program Template is a valuable tool to help you improve your management training program quickly and easily. The newly updated program is designed to take advantage of your membership and link to hundreds of resources on RestaurantOwner.com, providing the most current best pr...

Online Course

Trust: The Key to Being an Effective Leader

What Every Owner & Manager Should Know About Trust. If your people don't trust you, you'll always struggle with building a team that's loyal and totally committed to achieving your goals and vision. This course will show you why trust is so important in any relationship and give you practical ways ...

Article

Understand Your REAL Job

As an owner, it's not your job to run the joint, it's to teach your STAFF how to run the joint! You will never be able to move on to new opportunities (or spend more time with your family) unless your crew can assume responsibilities that presently fall to you . . . and the only way they will be able ...

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Workplace Culture Survey

This survey is ideal for taking a snapshot of how the restaurant team views the culture of the restaurant, which can highlight issues and problems in need of attention. All restaurant employees should complete this survey (managers and staff). It is best to have the restaurant team complete the survey ...