Survey
2022 Restaurant POS Survey Results with Member Comments
In this year's survey, 824 of our members shared their choices and comments on more than 100 different POS systems.
Our members provided key insights as how much they spent, and their satisfaction with the quality of support, reporting, functionality and back-office features. Additional revelations include how much they pay for maintenance and support, if they are locked into a specific credit card processor, how many are using pay-at-the-table technology (portable devices), and what features they most want to have in their POS system.
Respondents to RestaurantOwner.com surveys are granted early access to the results. Thank you to all who participated.
The following listing gives you Member Only access to this year's POS survey, including member comments on specific POS systems, If you have questions regarding this survey, please post them on our Member's Discussion forum.
These results have been analyzed and summarized in a report linked to at the bottom of this page.
| Click on each POS brand to view results and member comments | |
|---|---|
| % of Total Responses | |
| Summary of All Responses | 100.0% |
| Toast POS | 30.6% |
| Square (Incl. Square for Restaurants) | 7.6% |
| Aloha/NCR | 7.1% |
| Micros/Oracle Hospitality | 4.4% |
| Heartland/Dinerware/Digital Dining | 4.1% |
| Clover | 3.8% |
| Focus POS | 2.9% |
| POSitouch | 2.6% |
| TouchBistro | 2.6% |
| Lightspeed/ Breadcrumb/Upserve | 2.2% |
| SpotOn | 2.1% |
| Revel | 1.6% |
| Cake POS | 1.4% |
| HungerRush (Revention) | 1.8% |
| Aldelo (NextPOS) | 1.2% |
| Future POS | 1.1% |
| Squirrel | 1.0% |
| Restaurant Manager | 0.9% |
| Food Tec | 0.9% |
| Lavu POS | 0.9% |
| Harbor Touch | 0.8% |
| All other POS (listed) | 11.2% |
| Other - (Unlisted write-ins) | 7.2% |
Download the 2022 POS Survey Report
This form is available in the following formats. You must have a compatible program installed on your computer to use them.
Click to Download Adobe PDF format
