Financial

2020 State of Independent Restaurants Report

Survey

2020 State of Independent Restaurants Report

RestaurantOwner.com and ResultsThruStrategy partnered to survey independent restaurant operators regarding their business operations and the various ways they have adapted their business during the 2020 COVID-19 pandemic.

Over 750 (798) operators responded to the 2020 State of Independent Restaurants Survey conducted in the second quarter of 2020. We carefully screened the responses to provide the most reliable and valid results and summaries.

This report summarizes results of that survey and is intended to provide an overview of the state of the independent restaurant industry amidst the pandemic, including operating status, financial health, personnel reductions, and new service types, menu modifications for off-site dining, or increased social media advertising.

Key Findings:

How are independent restaurants operating
What do operators say it will take to remain solvent
The impact on sales compared to last year
What are independent operators doing to adapt
Curbside ordering, delivery and menu changes implementation by concept

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