RestaurantOwner.com About

Our Focus

In working with thousands of independent owners and operators, we've found that restaurant success is often dependent on 3 key factors: business, systems, and culture.

Building skills in these areas is critical for a consistent, high-quality experience and better financial results. RestaurantOwner.com helps independent restaurant owners and their teams set up effective systems, create a culture of positive employee and customer experiences, and maintain thriving businesses. By providing insights, tools, and training in these areas, we help independent restaurants thrive.

Our Responsibility

Whether you just opened your first operation or you're a long-time owner looking to expand, RestaurantOwner.com is here for you every step of the way.

RestaurantOwner.com, created by restaurant owners for restaurant owners, provides expert support to help your team and business flourish.

At RestaurantOwner.com, we help independent restaurants find success – without having to start from scratch.

Our Team

JIM LAUBE

Founder

Jim founded RestaurantOwner.com in 1998, drawing on a diverse and extensive career in the restaurant industry.

JOE ERICKSON

Co-Founder

Joe brings his extensive experience in restaurant management to the forefront of RestaurantOwner.com.

SARA NICKEL BRAY

Vice President, Workforce and Business Development

Sara brings a wealth of knowledge and expertise to her role overseeing strategy and operations.

CHIP ROMP

Sr. Director, Workforce and Business Services

Chip oversees content and production, guided by his experience as a seasoned presenter and trainer.

ROBIN BOYCE

Vice President, Marketing

Robin leads RestaurantOwner.com's marketing strategy, promoting solutions to help restaurant operators thrive.

JASON COLON

Customer Service Manager

Jason is a seasoned customer service professional and is dedicated to crafting memorable experiences.

JOSEF JUNEK

Video Editor/Animator

Josef is pivotal in crafting comprehensive training videos and courses for RestaurantOwner.com

JASON HERSHEY

Video Production Manager

Jason leads production at RestaurantOwner.com, curating exceptional content.

KELLI LAUBE

National Field Trainer

Kelli is a seasoned trainer who aids restaurant operators and teams via webinars, workshops, and training content.

RON LAGON

Website Platform Manager

Ron drives platform success at RestaurantOwner.com, blending web expertise with high-impact user experience and tech management.

SUWANN FRISON

Partner and Subscription Services Specialist

Suwann leads product improvements and member engagement at RestaurantOwner.com with strategic, user-focused development.

Your Restaurant Success is Our Passion

We are committed to helping independent restaurant owners achieve real, lasting business success.

Our Mission

To change lives by educating and inspiring independent restaurant owners and managers to engage their team, delight their guests, and build an exceptional business.