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Displaying Matches 97 thru 120 of 168 Found.  FIRSTBACK NEXTLAST

Why Restaurant Managers Quit & How to Keep the Good Ones From Leaving
by Bill Marvin
Why Restaurant Managers Quit & How to Keep the Good Ones From LeavingRestaurant managers are abandoning the business like rats off a sinking ship. A study by Purdue University concluded that the exodus is so steady that by the time many restaurant managers reach their 40s they have probably left the industry. Bill Marvin examines why this is happening and what you can do to reverse this trend in your restaurant . . . more >>

DOWNLOAD: Restaurant Application for Employment
Having a complete and legally sound employment application is the first step to a quality hiring process. This template will give you a head start on developing your own application. It includes authorizations for additional employment screen steps such as drug testing, background checks and other procedures that may now or at some time be part of your screening and evaluation process. . . . more >>

DOWNLOAD: Server Training Manual Template
DOWNLOAD: Server Training Manual TemplateThorough, complete and easy-to-understand employee training manuals are a must for any restaurant wanting to create superior dining experiences for every guest. Download our complete Server Training Manual Template for a headstart on creating your own. . . . more >>

DOWNLOAD: Employee Surveys
DOWNLOAD: Employee SurveysEver wonder what your employees think about working in your restaurant? It's one of the most valuable things you can know. Unhappiness with supervisors, management styles, working conditions, lack of supplies and poor equipment can keep your employees from doing their best or cause them to quit. Use these forms to find out what your employees are "really' thinking. . . . more >>

How to Fight FMLA Abuse in Your Restaurant
by Richard M. Escoffery, Esq.
How to Fight FMLA Abuse in Your RestaurantThe "Slacker's Protection Act"? Some workers are taking advantage of the Family and Medical Leave Act law enacted by Congress in 1993 intended to balance the demands of the workplace with the needs of the family. This article will show how to combat FMLA abuse in your restaurant and ensure the law is applied properly . . . more >>

How to Avoid Negligent Hiring
by Alisa Pittman Cleek, Esq.
How to Avoid Negligent HiringNegligent-hiring lawsuits maintain that the employer failed to conduct appropriate research prior to an individual's hire. Negligent retention holds an employer liable for retaining an employee who is known to be unfit for the job. Here's how to avoid both claims.. . . . more >>

AUDIO: Why Stupid People Get Hired - and What You Can Do to Avoid This
AUDIO: Why Stupid People Get Hired - and What You Can Do to Avoid ThisYou hold exhaustive interviews; you check references; you test for workplace skills. And still you end up with someone who should be wearing a dunce cap. What's missing from the process? Listen now to this 60-minute audio program where you and your managers will discover . . . . more >>

DOWNLOAD: Service Steps Chart for Full Service Restaurants
DOWNLOAD: Service Steps Chart for Full Service RestaurantsGreat service begins by knowing the basic steps of service that guests expect. This customizable chart can be used in training your staff the basic service steps expected for all full service restaurant concepts. . . . more >>

AUDIO: How to Find & Attract More Quality Employees
by Mel Kleiman
AUDIO: How to Find & Attract More Quality EmployeesMel Kleiman is an internationally recognized authority on recruiting, selecting, and retaining hourly employees. In these programs, Mel discusses several innovative, effective and highly practical ways for independent operators to increase the quantity and quality of job applicants at their restaurants. . . . more >>

How to Determine Management and Staff Pay
By Barry K. Shuster
How to Determine Management and Staff PayTake some of the gamble out of establishing pay scales for your restaurant. This survey overview will give you comparisons to similar operations in locations throughout the country. . . . more >>

DOWNLOAD: Blind Staffing Labor Schedule Planner
DOWNLOAD: Blind Staffing Labor Schedule PlannerThis is one powerful tool that every restaurant operator should be using! Designed to help you schedule every labor hour of the day to provide you with instant feedback of the costs associated with your scheduling decisions. . . . more >>

DOWNLOAD: Telephone Answering Procedures
DOWNLOAD: Telephone Answering ProceduresA telephone call is often a potential guest's first impression of your restaurant. It can either encourage or discourage them from coming to you or going somewhere else. Don't leave it to chance! Use the Telephone Answering Procedures to train your people to be professional and courteous on the phone. . . . more >>

DOWNLOAD: Employee Evaluation of Manager
Often, employees don't leave restaurants, they leave managers. Do you have a manager who is negatively impacting your morale, productivity, turnover and success? Find out quickly by learning what your employees think. . . . more >>

DOWNLOAD: Peer Review and Self-Evaluation Job Performance Forms
DOWNLOAD: Peer Review and Self-Evaluation Job Performance FormsYou can't see everything. So how do your employees REALLY perform (when you're not watching)? How do your employees think about their own job performance & that of their co-workers? By seeing your employees through the eyes of your staff, you'll be better informed on the things each employee does well and which areas need improvement. . . . more >>

Do You Know What Your Staff REALLY Thinks About Working in Your Restaurant? (You Should)
Do You Know What Your Staff REALLY Thinks About Working in Your Restaurant? (You Should)What your people think about working in your restaurant matters a great deal. Good employees can easily get a job elsewhere. Find out what your people are thinking and learn how to take action to improve policies or management practices that may be hindering your ability to create a loyal, motivated and happy staff. . . . more >>

DOWNLOAD: Screening Interview Form
DOWNLOAD: Screening Interview FormOriginally developed by a large chain to identify those traits found to be most common in their very best hourly employees. This proven tool will tell you whether an applicant is likely to be a winner or loser in 5 minutes. Use it to improving the quality of your hiring starting today! . . . more >>

DOWNLOAD: New Hire Checklist
DOWNLOAD: New Hire ChecklistDownload this checklist to verify that you've collected the many forms and other pieces of information necessary when hiring a new employee such as Employment Application, Uniform Agreement, W-4, I-9, Emergency Information Sheet, etc. Also, document company materials such as training manuals, employee handbooks, etc., that they have received . . . . . . more >>

How to Jump into the Tip Pool Safely
by Doug Duerr, Esq.
How to Jump into the Tip Pool SafelyTip pooling has been in our industry for as long as we can remember. But does that mean it is for everyone? Moreover, if you currently utilize tip pooling in your restaurant, be sure it is set up correctly, or you could find yourself drowning in back pay and fines . . . more >>

AUDIO: 13 Steps to Writing a Fool-Proof Schedule
Creating a schedule is like preparing a giant purchase order for one of your restaurant's biggest costs. The schedule directly effects your employees, customers and your bottom-line. Listen as David Scott Peters shares 13 proven ways to schedule the right people at the right times, make your restaurant more efficient, more profitable and reduce costly turn-over. . . . more >>

AUDIO: What Every Operator Should Know About Tip Pooling
Tip pooling, the practice of collecting a percentage of server tips and distributing it to other employees, is one of the most misunderstood areas in the restaurant business. Learn the right and wrong ways to go about setting up and administering a tip pooling system. . . . more >>

DOWNLOAD: Kitchen Manager Performance Review
DOWNLOAD: Kitchen Manager Performance ReviewHow does your kitchen manager or chef know if they're meeting your expectations if you never tell them? Use the Kitchen Manager Performance Review to provide constructive feedback on how they are doing and ways to improve their performance. This form will help you step back and look at how they are performing in all the major areas of responsibility. . . . more >>

DOWNLOAD: Uniform Agreement
The cost for providing uniforms and tools to your employees can oftentimes be staggering. Moreover, if the employee fails to return these items, you end up having to purchase new ones for issue to new employees. . . . more >>

Audio: How to Find & Select a Great Restaurant Manager
Audio: How to Find & Select a Great Restaurant ManagerFinding exceptional managers requires a well-planned selection process and the ability to "fit" the candidate to the postion. Listen to two restaurant pros as they share successful tactics that have helped them hire good managers for their own restaurants. . . . more >>

The Top 10 Interviewing Mistakes Restaurant Operators Make
by Mel Kleiman
The Top 10 Interviewing Mistakes Restaurant Operators MakeInterviewing is one of the most important skills any restaurant operator can have because it directly impacts their ability determine who to bring on to their team. Learn to identify and stop these common interviewing mistakes that lead to poor hiring decisions and more employee problems. . . . more >>

Displaying Matches 97 thru 120 of 168 Found FIRSTBACK NEXTLAST

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