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Displaying Matches 97 thru 120 of 160 Found.  BACK NEXT

How to Execute an Effective Employee Motivation Program
by Patricia Luebke
Techniques to create a fun environment in your restaurant with incentive plans that energize the staff, keep them focused, and encourage them to do their best. Here's some ideas to reward high performance, build sales and boost your bottom line. . . . more >>

DOWNLOAD: Blind Staffing Labor Schedule Planner
DOWNLOAD: Blind Staffing Labor Schedule PlannerThis is one powerful tool that every restaurant operator should be using! Designed to help you schedule every labor hour of the day to provide you with instant feedback of the costs associated with your scheduling decisions. . . . more >>

DOWNLOAD: Telephone Answering Procedures
DOWNLOAD: Telephone Answering ProceduresA telephone call is often a potential guest's first impression of your restaurant. It can either encourage or discourage them from coming to you or going somewhere else. Don't leave it to chance! Use the Telephone Answering Procedures to train your people to be professional and courteous on the phone. . . . more >>

DOWNLOAD: Employee Evaluation of Manager
Often, employees don't leave restaurants, they leave managers. Do you have a manager who is negatively impacting your morale, productivity, turnover and success? Find out quickly by learning what your employees think. . . . more >>

DOWNLOAD: Peer Review and Self-Evaluation Job Performance Forms
DOWNLOAD: Peer Review and Self-Evaluation Job Performance FormsYou can't see everything. So how do your employees REALLY perform (when you're not watching)? How do your employees think about their own job performance & that of their co-workers? By seeing your employees through the eyes of your staff, you'll be better informed on the things each employee does well and which areas need improvement. . . . more >>

Do You Know What Your Staff REALLY Thinks About Working in Your Restaurant? (You Should)
Do You Know What Your Staff REALLY Thinks About Working in Your Restaurant? (You Should)What your people think about working in your restaurant matters a great deal. Good employees can easily get a job elsewhere. Find out what your people are thinking and learn how to take action to improve policies or management practices that may be hindering your ability to create a loyal, motivated and happy staff. . . . more >>

DOWNLOAD: Screening Interview Form
DOWNLOAD: Screening Interview FormOriginally developed by a large chain to identify those traits found to be most common in their very best hourly employees. This proven tool will tell you whether an applicant is likely to be a winner or loser in 5 minutes. Use it to improving the quality of your hiring starting today! . . . more >>

DOWNLOAD: New Hire Checklist
DOWNLOAD: New Hire ChecklistDownload this checklist to verify that you've collected the many forms and other pieces of information necessary when hiring a new employee such as Employment Application, Uniform Agreement, W-4, I-9, Emergency Information Sheet, etc. Also, document company materials such as training manuals, employee handbooks, etc., that they have received . . . . . . more >>

How to Jump into the Tip Pool Safely
by Doug Duerr, Esq.
How to Jump into the Tip Pool SafelyTip pooling has been in our industry for as long as we can remember. But does that mean it is for everyone? Moreover, if you currently utilize tip pooling in your restaurant, be sure it is set up correctly, or you could find yourself drowning in back pay and fines . . . more >>

AUDIO: 13 Steps to Writing a Fool-Proof Schedule
Creating a schedule is like preparing a giant purchase order for one of your restaurant's biggest costs. The schedule directly effects your employees, customers and your bottom-line. Listen as David Scott Peters shares 13 proven ways to schedule the right people at the right times, make your restaurant more efficient, more profitable and reduce costly turn-over. . . . more >>

AUDIO: What Every Operator Should Know About Tip Pooling
Tip pooling, the practice of collecting a percentage of server tips and distributing it to other employees, is one of the most misunderstood areas in the restaurant business. Learn the right and wrong ways to go about setting up and administering a tip pooling system. . . . more >>

DOWNLOAD: Kitchen Manager Performance Review
DOWNLOAD: Kitchen Manager Performance ReviewHow does your kitchen manager or chef know if they're meeting your expectations if you never tell them? Use the Kitchen Manager Performance Review to provide constructive feedback on how they are doing and ways to improve their performance. This form will help you step back and look at how they are performing in all the major areas of responsibility. . . . more >>

DOWNLOAD: Uniform Agreement
The cost for providing uniforms and tools to your employees can oftentimes be staggering. Moreover, if the employee fails to return these items, you end up having to purchase new ones for issue to new employees. . . . more >>

Audio: How to Find & Select a Great Restaurant Manager
Audio: How to Find & Select a Great Restaurant ManagerFinding exceptional managers requires a well-planned selection process and the ability to "fit" the candidate to the postion. Listen to two restaurant pros as they share successful tactics that have helped them hire good managers for their own restaurants. . . . more >>

The Top 10 Interviewing Mistakes Restaurant Operators Make
by Mel Kleiman
The Top 10 Interviewing Mistakes Restaurant Operators MakeInterviewing is one of the most important skills any restaurant operator can have because it directly impacts their ability determine who to bring on to their team. Learn to identify and stop these common interviewing mistakes that lead to poor hiring decisions and more employee problems. . . . more >>

DOWNLOAD: Employee Exit Interview Questionnaire
DOWNLOAD: Employee Exit Interview QuestionnaireExit interviews are interviews conducted with departing employees, just before they leave. The Employee Exit Interview Questionniare helps you spot workplace trends, identify areas of improvement as well as highlights the positive aspects of working in your restaurant. . . . more >>

DOWNLOAD: Restaurant Quality Assurance Program
DOWNLOAD: Restaurant Quality Assurance ProgramAs restaurant organizations grow, maintaining quality and consistency in each location becomes more of a challenge to control and maintain. The Restaurant Quality Assurance Program template is a series of inspection points and checklists to evaluate adherence to predetermined quality and consistency standards. . . . more >>

DOWNLOAD: Employee Schedule Request Form
DOWNLOAD: Employee Schedule Request FormKeeping up with employees schedule needs can be confusing and time consuming. Use this schedule request form for assistance when preparing your weekly schedules. . . . more >>

How to Find and Select the Right Employees
by Bill Marvin
How to Find and Select the Right EmployeesStart-up staffing is the most important staff selection you will ever do. Your opening crew establishes your first impression in the minds of your market and can influence the culture of your business for years to come. Find out how to find and select the right people, the first time. . . . more >>

How Do You Manage Smoke Breaks?
by Chef Michael Tsonton
How Do You Manage Smoke Breaks?There are increasingly more smoking bans being placed on restaurants across the country. Yet, our industry is filled with employees that smoke. Should operators allow their staff to take smoke breaks? . . . more >>

Understand Your REAL Job
by Bill Marvin, The Restaurant Doctor
As an owner, it's not your job to run the joint, it's to teach your STAFF how to run the joint! You will never be able to move on to new opportunities (or spend more time with your family) unless your crew can assume responsibilities that presently fall to you . . . and the only way they will be able to do these new jobs is if someone teaches them. Here's how to begin the process. . . . more >>

How to Select Your First General Manager
by Bill Marvin
Discuss finding, criteria and how much to compensate your first general manager with acclaimed restaurant consultant, Bill Marvin, the "Restaurant Doctor". A successful transition will free up time for other pursuits with peace of mind. . . . more >>

DOWNLOAD: Employee Time-Off Request Form
DOWNLOAD: Employee Time-Off Request FormEmployee requests for time off happens all the time. Use this form to organize and document these requests so management spends less time in the process and employees get fair and timely treatment. . . . more >>

DOWNLOAD: Manager Performance Review
DOWNLOAD: Manager Performance ReviewHow do your managers know if they're meeting your expectations if you never tell them? Use the Manager Performance Review to give your management personnel constructive feedback on how they are doing and ways to improve their performance. This form will help you step back and look at how each manager is performing in all the major areas of responsibility. . . . more >>

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