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DOWNLOAD: Shift Roster Use the Shift Roster as a quick
reference to who is working the current shift, their scheduled start and finish
times and a place to log in each employees' actual start and finish times as the
shift progresses . . . more >>
DOWNLOAD: Restaurant Job Application - Spanish Version A professional restaurant job application is an important tool
for supporting a quality employee selection process. This Spanish version of our job application template will give you a head start on developing your own application. . . . more >>
Employees' Successful Suggestions Build Business and Morale How well are you tapping into your employee's knowledge of your business? After all they're closer to your customers and processes than you are. Paying attention to employee suggestions can be very good for your business. . . . more >>
Delegate to Succeed by Chef Michael Tsonton The owner, chef or kitchen manager who micromanages or tries to handle every last detail is cheating himself and everyone else in the operation. Learn how proper delegation can get you off the path of doing all the work and on the road to managing more of your business. . . . more >>
How To Select a Prep Cook by Chef Michael Tsonton A prep cook should have a solid set of culinary skills. But hiring a prep cook on these skills alone is not enough. This article explores hands on interview techniques to help in the hiring of your next prep cook . . . more >>
DOWNLOAD: Restaurant Training Manual Templates - Spanish Edition Training manuals are an essential element of a quality training program. The Spanish edition templates enable your Spanish speaking new hires to fully comprehend the entire training program for your restaurant. . . . more >>
DOWNLOAD: Job Description Templates-Spanish Version Job descriptions are a vital tool for communicating your expectations of each employee. These Spanish versions of our popular templates give you the option of providing job descriptions in either English or Spanish . . . more >>
DOWNLOAD: Tip Declaration and Tipout Worksheet Use this customizable form for servers to calculate the tipout share amount for bussers, bartenders, and other positions that share tips. This form also allows for an adjusted Tip Declaration for IRS reporting purposes . . . more >>
Drugs and Money - The Seamier Side of Managing the Back of the House by Patricia Luebke Kitchen management requires constant attention when dealing with staff issues. Two common issues confronting chefs and kitchen managers include dealing with drug or alcohol abuse, and lending money to the back of the house staff. Learn how other operators deal with these issues . . . more >>
Why Do Workers Leave? by Bill Marvin, The Restaurant Doctor You can certainly conduct your own surveys to find out what your staff thinks about working for you. However, the odds are that the reasons for any staff discontent will be found on the following list. If you want to dedicate time and money to improve your restaurant, direct it toward the following areas. . . . more >>
DOWNLOAD: Interview Rating Sheet The Interview Rating Sheet helps you determine the candidate's suitability for the position as you conduct the interview. Use this form to help in the evaluation process when hiring new employees . . . more >>
How to Interview & Select Your Startup Staff by Chris Tripoli Properly executed, a methodical approach to the interview process can help you find the best candidates and sidestep costly errors, including asking questions that might suggest discriminatory hiring practices or not getting enough information to size up the attitude and skills on an candidate. . . . more >>
Proper Footwear for the Back of the House by Chef Michael Tsonton Having proper footwear is a must for anyone working in a restaurant kitchen. Find out which types of shoes are appropriate for the kitchen and how some operators are putting their best foot forward in helping their kitchen staff maintain safety and comfort . . . more >>
How to Build Your Kitchen Team by Chef Michael Tsonton Turnover is one of the chef's worst enemies. The cost of training and mistakes made before the cook is up to speed can affect the bottom line. Such costs can best be avoided when dollars allocated to training are spent on the right candidate . . . more >>
Choosing the Right Sous-Chef by Chef Michael Tsonton The true measure of an executive chef can be found in the skills and practices of the sous-chef. Here are some valuable tips for selecting your kitchen's second-in-command . . . more >>
DOWNLOAD: Anti-Discrimination Guidelines There are many questions that are illegal to ask of job applicant. To avoid charges of discrimination you and your people involved in interviewing a . . . more >>
DOWNLOAD: Employee Shift Roster The Shift Roster is a form for having quick reference to who is working the current shift, their scheduled start and finish times and a place to log . . . more >>
DOWNLOAD: Hourly Labor Cost Worksheets Excel spreadsheet templates to help you quickly and easily calculate your hourly labor cost by the day and week. Many restaurant timekeeping systems . . . more >>
DOWNLOAD: Bartender Training Manual Template Thorough, complete and easy-to-understand employee training manuals are a must for any restaurant wanting to create superior dining experiences for every guest. Download our complete Bartender Training Manual Template for a headstart on creating your own. . . . more >>
How to Conduct Effective Pre-Shift Meetings by Susan Dickson A lineup or pre-shift meeting is a staff meeting held prior to
the start of a new shift. They are critical to some establishments and almost every restaurant can benefit from them. Here's an overview of how to conduct an effective lineup, including a checklist to keep you on track at your next pre-shift meeting. . . . more >>
AUDIO: Making Better Hiring Decisions with Prescreen Testing Deciding what job applicants to hire or not hire may be the single most important decision you make. The quality & characteristic of our staff affects everything in your restaurant as well as it's ultimate success. Staffing specialist Mike Hopkins shares his method for improving your ability to make better hiring decisions . . . more >>
DOWNLOAD: Employment Agreement Template There are many benefits to executing an Employment Agreement with your key employees. By formally outlining your policies, you can protect yourself and avoid legal problems later. . . . more >>
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