home | faq | join now | member login
Downloads | Business Plans | Discussion Forum | Testimonials | Contact Us | Members Only

Become a member & get immediate access to all of our resources.

Take a Free Tour

Who Should Join
Download Resources
Member Benefits
Open a Restaurant
Privacy Policy
Success Stories
Terms of Use
Member Comments

Financial Reporting Systems
Marketing Systems
People Systems
Operations Systems

Discussion Forum

Business & Financial
Business Plans
Restaurant Accounting
Food & Beverage
Bar Management
Customer Service
Social Media/Web 2.0
Startup & Growth

Online Seminars

RS&G Online
RS&G Archives
Online Seminars
Audio Programs
Discussion Forum
Download Library
Member Surveys
Recipe Mapping
Spanish Resources
Success Focus Videos
Videos & Webcasts
My Membership

Checklist Generator
Online Staff Training
Prime Cost Wizard

Visit our Online Store.

More Headlines continued

Displaying Matches 5 thru 19 of 596 Found.  BACK NEXT

How One Family Pulled Together To Create a Restaurant Success Story
How One Family Pulled Together To Create a Restaurant Success StoryIn 2003, Misty & Gary Young used their life savings to purchase a small, 45-seat breakfast café in Truckee, CA. With no restaurant experience, they put it all on the line. Their story, as told by their eldest daughter, Shila, is as heartwarming and inspiring as it is instructive. . . . more >>

DOWNLOAD: Menu & Recipe Cost Spreadsheet Template
DOWNLOAD: Menu & Recipe Cost Spreadsheet TemplateKnowing what each of your menu items costs to prepare is one of the most basic yet overlooked aspects of running a profitable restaurant. This comprehensive spreadsheet template will give you an easy-to-use tool to calculate and maintain the current cost of your menu and recipes. . . . more >>

How to Create a Realistic Budget For Your Restaurant
by Joe Erickson
How to Create a Realistic Budget For Your RestaurantThe vast majority of restaurant failures can be attributed to the absence of a plan or practical budget upon which decisions, accountability and actions are based. A budget focuses management on considering changing conditions and forces them to adapt their operations to maintain profitability and consistency of product and service. . . . more >>

How to Handle and Reduce Guest Complaints in Your Restaurant
by Joe Erickson
How to Handle and Reduce Guest Complaints in Your RestaurantCustomer complaints are inevitable -- or are they? In this article, we review the systems and techniques to address and, better yet, prevent customer dissatisfaction. If complaints are frequent in your restaurant, maybe it's time for you to get "mad as hell" and put in place systems to prevent them. . . . more >>

How to Reward Staff for Outstanding Behavior Without Breaking the Bank
by Howard Riell
How to Reward Staff for Outstanding Behavior Without Breaking the BankIn a business in which service consistency and quality can make or break you, high-quality employees may well be a restaurant's most valuable feature. And in a business in which margins are tight and you have to watch every penny, rewarding top performers isn't always easy. The good news is operators needn't break the bank to accomplish this. . . . more >>

All Systems Wow! How to (Systematically) Deliver the Ultimate Guest Experience
by Joe Erickson
All Systems Wow! How to (Systematically) Deliver the Ultimate Guest ExperienceWhy in the world would we want to spend so much effort on marketing simply to gain first-time customers, unless we are certain that we can deliver a guest experience good enough to make them want to come back? If you want to ensure you consistently exceed guest expectations you must focus your attention on improving the systems that impact your customer's experience the most. . . . more >>

DOWNLOAD: 4-Week Periods for 2015 to 2018
DOWNLOAD: 4-Week Periods for 2015 to 2018If you want to convert to a 4-week, 13 period reporting cycle, now is the time to get ready. This series of Excel worksheets breaks down years 2015 to 2018 into 4-week periods beginning on the last Monday in 2014. . . . more >>

Create Some Excitement in Your Restaurant With a Puzzle Promotion
Create Some Excitement in Your Restaurant With a Puzzle PromotionCreate some excitement in your restaurant by engaging your customers with this fun and unique promotion. This easy to roll out marketing strategy will reward your best customers and is a great way to foster good will resulting in more frequent visits. . . . more >>

DOWNLOAD: Weekly Planning Guide Template
DOWNLOAD: Weekly Planning Guide TemplateCarrying out your restaurant's annual plan is done one week at a time. Managers who excel in weekly planning tend to be more knowledgeable of unit profitability and shift preparedness. Use this template as a guide to create your own weekly agenda form. . . . more >>

DOWNLOAD: Annual Restaurant Budget Worksheets
DOWNLOAD: Annual Restaurant Budget WorksheetsHow will your restaurant perform in 2015? Studies show that companies who prepare annual operating budgets are more successful than those who don't. Use this budget worksheet to quickly prepare your annual financial plan to give you and your staff specific, measurable goals throughout the coming year. . . . more >>

The Fastest Way to Build A List of People Who Like to Eat Out in Your Community
The Fastest Way to Build A List of People Who Like to Eat Out in Your CommunityUse this anonymous survey-promotion technique to quickly build a database that targets the people in your community who eat out and spend the most! It's a great tool to add new customers and generate more sales. . . . more >>

Menu Engineering Basics: How to Make Your Menu Your Top Salesperson
by Banger Smith
Menu Engineering Basics: How to Make Your Menu Your Top SalespersonYour menu is much more than a decorative price list. The menu is your most powerful merchandising tool. Everything that makes your restaurant special and profitable flows from the pages of your menu. Learn how to make your menu a much more effective sales and profit building tool. . . . more >>

Skyline Chili Franchise Credits Reduction in Food Cost to Inventory Control Improvements
Skyline Chili Franchise Credits Reduction in Food Cost to Inventory Control ImprovementsMark Keilhoz, Owner/Operator of a Skyline Chili franchise, has gained a wealth of knowledge since joining RO.com. By implementing some of the procedures discovered on the site he's managed to improve internal communications and lower food cost. . . . more >>

DOWNLOAD: Restaurant Mission Statement Worksheet
DOWNLOAD: Restaurant Mission Statement WorksheetThe right mission statement, properly used, can be one of the most powerful ingredients in creating and sustaining success. For many companies it's an invaluable tool in providing direction, focus and consistency throughout their organization. Use this worksheet for crafting or improving your mission. . . . more >>

How to Generate $35K in Sales in Two Weeks with a School Fundraiser Program
How to Generate $35K in Sales in Two Weeks with a School Fundraiser ProgramBring in instant revenue and foster great PR within the community with this compelling school fundraiser gift certificate marketing strategy. This easy-to-implement offer not only immediately benefits the school of your choice, it can also be very profitable and has the potential to generate lots of new customers and repeat business. . . . more >>

Displaying Matches 5 thru 19 of 596 Found BACK NEXT

Advanced Search

"I am a small business owner. I must say this is the best tool I've ever subscribed to. I was suspicious at first, I did not expect much but this is awesome. Thank you so much."

Gesine Franchetti
The Topaz
Santa Rosa, CA

Your website and magazine have been extremely helpful to our growing business. We are just about finished with the construction of our new location. I have learned so much from your articles, the online seminars, the discussion forum and the spreadsheets are an invaluable asset. I continue to learn something new every day.

Belinda Self
Ginza Japanese Restaurants, Inc
Winston Salem, NC

"You are giving me a great education. I can't soak it up fast enough. The articles, templates and especially the online training are heading me in the right direction to having a great business."

Martin Hardy
City Bagel Café
Siloam Springs, Arkansas

"I've found everything on the site to be a big help. From the financial side to the menu, the amount of information has been a bargain for the price of a subscription!"

Eddie Scoggins
Tavern At The Village Green
Cleveland, TN

"I am now in my second year of being a member. My only regret being that I did not find you in my prior 8 years as I would have saved a lot of money and grey hairs from your tips and formats. Thank you for indirectly saving my restaurant & for the growth I now see."

Marc Cedron
Printer's Alley Bar & Grill
Memphis, TN

"Since becoming a member, I have literally changed the way I do business. My attitude has changed about every aspect of my restaurant and in implementing many new systems which you re-enforce on your website, I have seen drastic improvements. I'm making more money, my purveyors are making more money and my staff is making more money."

David Chicane
Pearle Restaurant & Oyster Bar
Dublin, NH

"RestaurantOwner.com is a wonderful asset, glad I discovered it. I’ve deleted two full time positions, reduced my inventory, & have been tracking everything much better. I am breaking even now instead of borrowing more money!"

Joleen Coles-Wilt
Matters of Taste Bakery Market Café
Honolulu, HI

"So far, we’ve revised our accounting system and introduced the prime cost concept. My prime costs are dropping because of focusing on both inventory and labor together. This will improve my contribution margin by $120,000!"

Brian Fitzgerald
Paddy's Brewpub & Rosie's Restaurant
Kentville, Nova Scotia

"Thank you for this site. Little guys like me need all the help we can get and it is wonderful to be able to get answers to questions here."

Margaret Williamson
Hizzoner's Uptown Deli
Bellingham, WA

"I have sung the praises of your site to many of my friends, associates, and suppliers. There is a wealth of information and material available from your site that is of tremendous benefit to all independent restaurateurs. We have used virtually everything you offer in some form or another, from the restaurant by the numbers material to all of the articles on service, management, training, etc. The templates for training manuals and various forms have saved us a lot of time which would have been spent compiling and organizing this vital information."

Robert Hodgson
Lefty's Restaurant
Parksville, B.C.

"This website is "exactly" what I've been looking for. I'm absolutely thrilled with what I've learned so far. My only regret is that I didn't join sooner."

Stan Lewis
Pappa's Bossier
Bossier City, LA

"I can't say enough about the site as well as RS&G. We're opening number 3 this fall and the resource has been priceless."

E.J. Carpenter
Route Restaurants
Burlington, CO

"I really enjoy your site. Finally, the little guy has the info and knowledge to compete with the big chains!"

Denis Leidholt
StageCoach Station
Miles City, MT

RestaurantOwner.com's business plan template absolutely hits the mark. Its contents are thorough, pertinent, applicable and text book perfect. My company literally saved thousands on a business plan by simply downloading RO.com's template.

Steve Paoli
Mission Bay Foods
San Francisco, CA

We're here in the 18th hour of putting together our business plan for our new and most expensive restaurant #3. Using your spreadsheets has made this the easiest business plan we've put together and we're all giggling at how much fun it is...this is the most value I have ever received for any membership in any organization....ever. Keep up the exceptional work!

Rob Page
The Bisbee Grille
Bisbee, AZ