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Displaying Matches 49 thru 72 of 160 Found.  BACK NEXT

by John Richardson
Cross-TrainingTraining your employees to fill their co-worker's shoes can help keep you out of the weeds, build camaraderie, improve skills, and increase morale. . . . more >>

DOWNLOAD: Employee Performance Evaluation Forms
DOWNLOAD: Employee Performance Evaluation FormsHow do employees know how they're doing if you never tell them? Use the Employee Performance Evaluation to give your employees constructive feedback on how they are doing and ways to improve (and document) their performance. . . . more >>

Critical Numbers: A Weekly Report Every Restaurant Should Prepare
by Jim Laube
Critical Numbers: A Weekly Report Every Restaurant Should PrepareChain operators are serious about what they do. Here's one report that every chain restaurant prepares each week and how they use it keep their key costs areas in check. Find out an easy way you can do it and add 2%-4% of your sales to your bottom line! . . . more >>

How to Get Your Service Staff in Winning shape
by Monica Giuoco and Chris Tripoli
How to Get Your Service Staff in Winning shape One of the most important aspects of running a restaurant is training your front-of-the-house employees. These folks are the primary determining factor in gaining repeat customers. A memorable experience as well as fantastic food will almost guarantee a return visit. . . . more >>

Survey: Restaurant Labor Cost 2013
Survey: Restaurant Labor Cost 2013 This survey helps startup restaurants evaluate how much staff they need and what they will need to pay. The results are complemented by in depth analysis to help you in your comparisons to your particular establishment or concept-to-be . . . more >>

How to Develop a Great Kitchen Manager
by Joe Erickson
How to Develop a Great Kitchen Manager Here we provide a proven checklist of the various kitchen management systems and forms necessary for a kitchen manager to be successful. Whether you are in the the start-up phase of a new restaurant or you've been in the business for decades, this checklist provides an exhaustive and timeless resource for every restaurant kitchen. . . . more >>

DOWNLOAD: Cell Phone Policy Template for Restaurants
DOWNLOAD: Cell Phone Policy Template for RestaurantsCell phone use by your restaurant staff during business hours not only reduces productivity - it can also lead to negative guest perception and poor customer service. Having a consistent policy regarding cell phone use is a must in the business world - especially for restaurants. . . . more >>

DOWNLOAD: Restaurant Job Descriptions
DOWNLOAD: Restaurant Job DescriptionsComplete and accurate job descriptions for each position in your restaurant is a necessity today. Job descriptions describe the role you're asking your people to play in your restaurant and they help your employees to understand their duties, responsibilities and the results and standards of work they need to achieve. . . . more >>

DOWNLOAD: Bartender Checklists
DOWNLOAD: Bartender ChecklistsUse the Bartender Checklists for creating your own unique set of checklists for opening, closing, and maintaining your bar operations. Includes separate daily lists for opening, shift change and closing duties. It also has a weekly checklist for periodic cleaning and maintenance of the bar area and equipment. . . . more >>

DOWNLOAD: Hourly Guest Count Tracking Template
DOWNLOAD: Hourly Guest Count Tracking TemplateThe Hourly Guest Count Tracking template is a guest count forecasting tool for tracking and forecasting guest counts down to half-hour intervals. . . . more >>

WEBCAST: How to Create an Ideal Labor Budget
WEBCAST: How to Create an Ideal Labor BudgetIn this comprehensive hands-on program, you and your management team can learn how to significantly improve your restaurant's labor cost as we demonstrate how to create an ideal labor budget based on guest count trends and show you effective methods for "staying in budget" . . . more >>

How to Develop a Management Incentive Program for Your Restaurant
by Joe Erickson
How to Develop a Management Incentive Program for Your RestaurantGive your manager's a stake in how well your restaurant performs by implementing an effective incentive compensation program. Get a sample of what some successful organizations are doing to reward and motivate key team members. . . . more >>

DOWNLOAD: Customer Service - Staff Evaluation Form
DOWNLOAD: Customer Service - Staff Evaluation FormEvery restaurant owner wishes to deliver the highest level of customer service to their guests; and, they depend on their staff to do so. Have you ever wondered how your restaurant stacks up when it comes to attaining guest satisfaction? More importantly, what does your staff think about the level of customer service your restaurant offers? . . . more >>

DOWNLOAD: Weekly Prime Cost Worksheets
DOWNLOAD: Weekly Prime Cost WorksheetsCalculating prime cost every week is one of the profitable activities any restaurant can do. If prime cost is too high it's VERY difficult for any restaurant to generate a profit. Our weekly prime cost worksheets make it easy to track and control your biggest and most volatile costs. . . . more >>

The Host & The Technician: Improving the Two Basic Roles of All Good Servers
by Joe Abuso
The Host & The Technician: Improving the Two Basic Roles of All Good ServersThe first step toward providing good service is to clearly define it. During the course of a typical shift, a server's responsibilities cover a variety of interrelated tasks. They can be broken down into two basic roles: the host and the technician. Once you master those, the third role - salesperson - follows naturally. . . . more >>

DOWNLOAD: Multi-Unit Inspection Checklist
DOWNLOAD: Multi-Unit Inspection Checklist This template is a great tool for evaluating each of your restaurants for cleanliness, safety, R&M and operational excellence. This Microsoft Excel workbook can be used for both table service and QSR type restaurants, and easily be tailored to fit your unique operation. . . . more >>

DOWNLOAD: Alcohol Management Program
DOWNLOAD: Alcohol Management ProgramA comprehensive Alcohol Management Program is essential to providing responsible alcohol service. The material offered in this program is intended to be used as a guide and educational tool to develop a responsible, knowledgeable staff with regard to serving alcoholic beverages. . . . more >>

How to Boost Productivity to Control Labor Costs
by David Pavesic
How to Boost Productivity to Control Labor CostsEven though the recession has meant more potential workers, labor issues remain a major concern of most restaurant owners and managers. Learn how to maintain good service with with no more labor hours than you really need. . . . more >>

How to Keep Marginal Employees From Going Bad
by Matthew Mabel
How to Keep Marginal Employees From Going BadAccenuate the Positive. The true test of a great manager is the number of employees they have turned around, not the terminations. You can fire all the people you want, but you are not going to be a successful restaurant manager until you learn how to take employees who may seem marginal, flawed or difficult and turn them into productve long-term members of your team. . . . more >>

DOWNLOAD: Employee Corrective Action Notice
Managers should bring employee work-related problems to the attention of the employee as soon as the behavior becomes disruptive or violates the restaurant's work rules. Use this form to assist you to communicate, document and initiate corrective action with the employee. . . . more >>

DOWNLOAD: Confidentiality Agreement
DOWNLOAD: Confidentiality AgreementConfidentiality Agreements with employees are a must for every business, especially restaurants. Recipes, operating systems, policies and procedures are just some of the valuable information that deserves to be protected. Having a confidentiality agreement in place, is your first step to . . . . . more >>

DOWNLOAD: Employee Schedule Change Form
Particularly if you employ students, employees' schedule and availability to work change several times during a year. Document their request for a schedule change with the Employee Schedule Change Form. . . . more >>

DOWNLOAD: Termination Letter Template
While terminating an employee should be seen as a last resort, there are times when it is the only sensible thing to do. Use this template to inform the recipient in writing and document your intention to terminate their employment with your company. . . . more >>

DOWNLOAD: Safety Policies & Procedures
DOWNLOAD: Safety Policies & ProceduresQuick reference and concise overview of key sanitation and safety procedures. Use the Safety Policies & Procedures to communicate and promote safe and sanitary working practices and conditions. . . . more >>

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