Displaying Matches 49 thru 72 of 141 Found. BACKNEXT
DOWNLOAD: Waiter & Waitress Training Manual Template Thorough, complete and easy-to-understand employee training manuals are a must for any restaurant wanting to create superior dining experiences for every guest. Download our complete Waiter/Waitress Training Manual Template for a headstart on creating your own. . . . more >>
How to Organize & Maintain Your Restaurant's Employee Files by Emily Durham You can't afford to have a slip-shod, unorganized employee record-keeping & filing system. Employment laws & potential legal exposure can mean serious damages to employers who don't maintain complete and up-to-date information on every person working at your restaurant. This article describes the key points of an effective employee file system for your restaurant. . . . more >>
Why Restaurant Managers Quit & How to Keep the Good Ones From Leaving by Bill Marvin Restaurant managers are abandoning the business like rats off a sinking ship. A study by Purdue University concluded that the exodus is so steady that by the time many restaurant managers reach their 40s they have probably left the industry. Bill Marvin examines why this is happening and what you can do to reverse this trend in your restaurant . . . more >>
DOWNLOAD: Restaurant Application for Employment Having a complete and legally sound employment application is the first step to a quality hiring process. This template will give you a head start on developing your own application. It includes authorizations for additional employment screen steps such as drug testing, background checks and other procedures that may now or at some time be part of your screening and evaluation process. . . . more >>
DOWNLOAD: Server Training Manual Template Thorough, complete and easy-to-understand employee training manuals are a must for any restaurant wanting to create superior dining experiences for every guest. Download our complete Server Training Manual Template for a headstart on creating your own. . . . more >>
DOWNLOAD: Employee Surveys Ever wonder what your employees think about working in your restaurant? It's one of the most valuable things you can know. Unhappiness with supervisors, management styles, working conditions, lack of supplies and poor equipment can keep your employees from doing their best or cause them to quit. Use these forms to find out what your employees are "really' thinking. . . . more >>
How to Fight FMLA Abuse in Your Restaurant by Richard M. Escoffery, Esq. The "Slacker's Protection Act"? Some workers are taking advantage of the Family and Medical Leave Act law enacted by Congress in 1993 intended to balance the demands of the workplace with the needs of the family. This article will show how to combat FMLA abuse in your restaurant and ensure the law is applied properly . . . more >>
How to Avoid Negligent Hiring by Alisa Pittman Cleek, Esq. Negligent-hiring lawsuits maintain that the employer failed to conduct appropriate research prior to an individual's hire. Negligent retention holds an employer liable for retaining an employee who is known to be unfit for the job. Here's how to avoid both claims.. . . . more >>
AUDIO: Why Stupid People Get Hired - and What You Can Do to Avoid This You hold exhaustive interviews; you check references; you test for workplace skills. And still you end up with someone who should be wearing a dunce cap. What's missing from the process? Listen now to this 60-minute audio program where you and your managers will discover . . . . more >>
DOWNLOAD: Service Steps Chart for Full Service Restaurants Great service begins by knowing the basic steps of service that guests expect. This customizable chart can be used in training your staff the basic service steps expected for all full service restaurant concepts. . . . more >>
Industry Survey: Restaurant Labor Cost This survey helps startup restaurants evaluate how much staff they need and what they will need to pay. The results are complemented by in depth analysis to help you in your comparisons to your particular establishment or concept-to-be . . . more >>
AUDIO: How to Find & Attract More Quality Employees by Mel Kleiman Mel Kleiman is an internationally recognized authority on recruiting, selecting, and retaining hourly employees. In these programs, Mel discusses several innovative, effective and highly practical ways for independent operators to increase the quantity and quality of job applicants at their restaurants. . . . more >>
How to Determine Management and Staff Pay By Patricia Luebke and Barry K. Shuster Take some of the gamble out of establishing pay scales for your restaurant. This survey overview will give you comparisons to similar operations in locations throughout the country. . . . more >>
How to Execute an Effective Employee Motivation Program by Patricia Luebke Techniques to create a fun environment in your restaurant with incentive plans that energize the staff, keep them focused, and encourage them to do their best. Here's some ideas to reward high performance, build sales and boost your bottom line. . . . more >>
DOWNLOAD: Blind Staffing Labor Schedule Planner This is one powerful tool that every restaurant operator should be using! Designed to help you schedule every labor hour of the day to provide you with instant feedback of the costs associated with your scheduling decisions. . . . more >>
DOWNLOAD: Telephone Answering Procedures A telephone call is often a potential guest's first impression of your restaurant. It can either encourage or discourage them from coming to you or going somewhere else. Don't leave it to chance! Use the Telephone Answering Procedures to train your people to be professional and courteous on the phone. . . . more >>
Restaurant Employee Turnover Calculator Employee turnover affects virtually every part of your restaurant. To control turnover its important to know what it is and track how you're doing over time. Use this tool to calculate your employee turnover rate by year, quarter, month or four-week period. . . . more >>
DOWNLOAD: Employee Evaluation of Manager Often, employees don't leave restaurants, they leave managers. Do you have a manager who is negatively impacting your morale, productivity, turnover and success? Find out quickly by learning what your employees think. . . . more >>
DOWNLOAD: Peer Review and Self-Evaluation Job Performance Forms You can't see everything. So how do your employees REALLY perform (when you're not watching)? How do your employees think about their own job performance & that of their co-workers? By seeing your employees through the eyes of your staff, you'll be better informed on the things each employee does well and which areas need improvement. . . . more >>
Do You Know What Your Staff REALLY Thinks About Working in Your Restaurant? (You Should) What your people think about working in your restaurant matters a great deal. Good employees can easily get a job elsewhere. Find out what your people are thinking and learn how to take action to improve policies or management practices that may be hindering your ability to create a loyal, motivated and happy staff. . . . more >>
4 Traits Common to Great Hourly Workers & How to Identify Them in Your Job Candidates by Bill Marvin, The Restaurant Doctor Formal surveys reveal 4 key characteristics as crucial to the success of hourly restaurant workers. Learn these characteristics and download a simple screening interview to identify them in each candidate. An easy & effective way improve your hiring practices. . . . more >>
DOWNLOAD: Screening Interview Form Originally developed by a large chain to identify those traits found to be most common in their very best hourly employees. This proven tool will tell you whether an applicant is likely to be a winner or loser in 5 minutes. Use it to improving the quality of your hiring starting today! . . . more >>
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