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DOWNLOAD: Restaurant Employee Handbook Template
DOWNLOAD: Restaurant Employee Handbook TemplateA comprehensive Employee Handbook is crucial to the success of your business and the retention of your people. Use this template to develop one of the most important documents in any restaurant. Put your own unique set of employee policies, procedures and practices in writing so that everyone on your staff knows the rules and your expectations. . . . more >>


Why Culture Is a Major Driver of Business Success and How To Improve It In Your Restaurant
by Jim Laube
Why Culture Is a Major Driver of Business Success and How To Improve It In Your RestaurantYou can spend time and money on hiring quality people but if the culture in your restaurant doesn't nurture and support their success it will only be a matter of time until you end up with a group of dispirited, mediocre employees at best. Here's how to change your culture and change your restaurant - for the better! . . . more >>


WEBCAST: How to Create World Class Employee Training Programs For Your Restaurant
WEBCAST: How to Create World Class Employee Training Programs For Your RestaurantYour employees' performance is a direct reflection of how they were trained. Improve your training and just about everything that happens in your restaurant will improve as well. Learn how to automate the knowledge part of your training program so you or your trainers can focus on building skill all with little monetary investment. . . . more >>


DOWNLOAD: Key Item Running Inventory Worksheet
DOWNLOAD: Key Item Running Inventory WorksheetIs someone stealing your food? How would you know? Tracking the use of your top 10-12 products is a powerful theft deterrent. Employees notice when you count things and it affects what they think they can get away with. Download this worksheet to help you get started immediately. . . . more >>


How to Hire Better Employees: 10 Interview Questions Restaurant Operators Should Ask Before Hiring Anyone
How to Hire Better Employees: 10 Interview Questions Restaurant Operators Should Ask Before Hiring AnyoneDeciding on whether to hire (or pass) on a job candidate is one of the most important decisions you make. Here are 10 interview questions for probing prospective restaurant employees. A description of both positive and negative responses to each questions makes it easy to spot a potential eagle or turkey BEFORE they are on your payroll. . . . more >>


DOWNLOAD: Restaurant Checklists
DOWNLOAD: Restaurant ChecklistsSuccessful restaurants use checklists to ensure consistent execution throughout their operation. Includes opening, closing, shift change, purchasing, receiving, storage, preparation, cleaning checklists and our most popular download, the Customer Service Checklist. . . . more >>


Inventory Control Basics: A Systematic Guide for Controlling Inventory in Your Restaurant
by Joe Erickson
Inventory Control Basics: A Systematic Guide for Controlling Inventory in Your RestaurantOne of the reasons the restaurant business is difficult is due to its approach to inventory control. Restaurants are both retailers and manufacturers, yet many of the principles for controlling inventory in retailing and manufacturing simply don't apply to restaurants. . . . more >>


How to Open a Restaurant Resource Guide
How to Open a Restaurant Resource GuideOne of the most often asked questions we get is on how to open a restaurant. Whether you are a newbie to the industry or a seasoned veteran, the requirements for running a restaurant differ from those needed to open a restaurant. The How to Open a Restaurant Resource Guide is a listing of resources and tools we offer to help wouldbe restaurateurs systematically prepare and execute a successful restaurant development plan and opening . . . more >>


WEBCAST: Why Birthday Marketing Works & How to Create Your Own Birthday Marketing Program
WEBCAST: Why Birthday Marketing Works & How to Create Your Own Birthday Marketing ProgramMany RO.com members report big success with a birthday club. Yet, most independents miss out by not doing any type of birthday marketing. Find out how a simple yet effective birthday program can mean more new guests and repeat business throughout the year. . . . more >>


DOWNLOAD: Restaurant Mission Statement Worksheet
DOWNLOAD: Restaurant Mission Statement WorksheetThe right mission statement, properly used, can be one of the most powerful ingredients in creating and sustaining success. For many companies it's an invaluable tool in providing direction, focus and consistency throughout their organization. Use this worksheet for crafting or improving your mission. . . . more >>


DOWNLOAD: Benefit Night Startup Checklist
DOWNLOAD: Benefit Night Startup ChecklistA Benefit Night at your restaurant is a great way of saying "Thanks" to the people in your community that have helped make your business a success while raising funds for a local nonprofit organization. It will also increase your visibility, develop new, repeat patrons, and generate a positive perception that your restaurant cares about the community in which you do business. . . . more >>


DOWNLOAD: Restaurant Organization Chart by Position
DOWNLOAD: Restaurant Organization Chart by PositionAn organization chart is an effective way to show who is responsible for what functions and areas in a business enterprise. This template includes 8 different samples for both full-service and limited-service restaurants and can be used to quickly create a useful organization chart for your restaurant. . . . more >>


The Key to Controlling Labor Cost: A Shift-by-Shift Strategy to Create a Winning Labor Budget
by Joe Erickson
The Key to Controlling Labor Cost: A Shift-by-Shift Strategy to Create a Winning Labor BudgetWhile the war on labor cost may never be totally won, the day-to-day battles can. The key to winning is to view each and every shift as an individual battle. You must have a battle plan if you expect to win more than you lose. Likewise, you must consistently execute the plan to accomplish your objectives. . . . more >>


WEBCAST: What Every Restaurant Owner & Manager Should Know About Prime Cost
WEBCAST: What Every Restaurant Owner & Manager Should Know About Prime CostPrime cost (food, beverage & labor) consumes in excess of 60% of sales in most restaurants. They are your largest and most volatile costs. Without good Prime Cost controls even high volume restaurants can have profitability problems. Learn how tracking your prime cost every week can significantly boost your profitability and how to do it easily and efficiently with our Prime Cost Worksheet. . . . more >>


WEBCAST: WOW: The Ultimate Guide To Building Word Of Mouth, Getting A Great Reputation And Becoming Fabulously Famous In Your Neighborhood
WEBCAST: WOW: The Ultimate Guide To Building Word Of Mouth, Getting A Great Reputation And Becoming Fabulously Famous In Your NeighborhoodThe best marketing tool and easiest way to increase your sales happens when people say good things about you. Learn twenty top ways to encourage your guests to have positive conversations about your restaurant. . . . more >>


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StageCoach Station
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Mission Bay Foods
San Francisco, CA


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The Bisbee Grille
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