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Displaying Matches 1 thru 24 of 155 Found.   NEXT

Success Focus Video: Rules of the Game
Success Focus Video: Rules of the GameTo create and maintain a positive working environment, successful companies have what some call their rules of the game. These rules spell out very simply What's acceptable and what's not. What's expected of everyone. No organization or team has ever achieved excellence while tolerating mediocrity, unproductive behavior and a lack of teamwork. To be effective, your rules of the game need to be enforced consistently, no exceptions, every day. . . . more >>


Success Focus Video: Watch This Before You Hire Any Manager or Chef
Success Focus Video: Watch This Before You Hire Any Manager or ChefPast performance is always the best predictor of future performance. Never forget this undeniable truth especially when making hiring decisions that can determine your restaurant's success or failure. We're referring specifically to hiring a manager or chef, the most crucial positions in any restaurant. . . . more >>


DOWNLOAD: Restaurant Mission Statement Worksheet
DOWNLOAD: Restaurant Mission Statement WorksheetThe right mission statement, properly used, can be one of the most powerful ingredients in creating and sustaining success. For many companies it's an invaluable tool in providing direction, focus and consistency throughout their organization. Use this worksheet for crafting or improving your mission. . . . more >>


Survey: Employee Selection & Hiring
Survey: Employee Selection & HiringIn this survey we seek to determine common traits in restaurants that successfully hire, train, and retain their employees, as well as find the areas they wish they could improve. Some of the responses may be surprising, or may not work in all job markets, but we hope that seeing what other independent restaurants owners are trying will help improve your hiring systems in the future. . . . more >>


Twelve Steps to Get New Restaurant Managers Off To a Great Start
by Matthew Mabel
Twelve Steps to Get New Restaurant Managers Off To a Great StartMake your first-time manager read this! Your first management position sets the stage and becomes the springboard for your entire career. Whether you want to be a general manager one day, own your own restaurant, move to another position or just want to be the best in your profession, it is wise to reflect upon where this promotion fits within your long term career plans and how to make the most of it. . . . more >>


WEBCAST: How to Create World Class Employee Training Programs For Your Restaurant
WEBCAST: How to Create World Class Employee Training Programs For Your RestaurantYour employees' performance is a direct reflection of how they were trained. Improve your training and just about everything that happens in your restaurant will improve as well. Learn how to automate the knowledge part of your training program so you or your trainers can focus on building skill all with little monetary investment. . . . more >>


Restaurant Employee Turnover Calculator
Restaurant Employee Turnover CalculatorEmployee turnover affects virtually every part of your restaurant. To control turnover its important to know what it is and track how you're doing over time. Use this tool to calculate your employee turnover rate by year, quarter, month or four-week period. . . . more >>


4 Traits Common to Great Hourly Workers & How to Identify Them in Your Job Candidates
4 Traits Common to Great Hourly Workers & How to Identify Them in Your Job CandidatesFormal surveys reveal 4 key characteristics as crucial to the success of hourly restaurant workers. Learn these characteristics and download a simple screening interview to identify them in your job applicants in less than 5 minutes. An easy & effective way improve your hiring practices today! . . . more >>


DOWNLOAD: Staffing Guideline Chart
DOWNLOAD: Staffing Guideline ChartA staffing chart can be a valuable tool in determining the number of staff needed to provide a high level of customer service. . . . more >>


DOWNLOAD: Restaurant Schedule Template - Simple
DOWNLOAD: Restaurant Schedule Template - SimpleThis version of our Restaurant Schedule Template has a simple design and is ideally suited for use as a labor budgeting tool. It can be used to create schedules and labor budgets for virtually any type of food and beverage establishment, including full service, counter service, fine dining and bars . . . more >>


Effective Ways to Develop Better Leadership In Your Restaurant
by Joe Erickson
Effective Ways to Develop Better Leadership In Your RestaurantIn the restaurant workplace, the designated "leader" goes to the owners and managers by default. Yet it almost a cliché that just being a good boss doesn't mean you're an effective leader. In this article we explore what it means to be a leader in this business, and describe how one emerging chain earned a prestigious quality award through systematic leadership practices. . . . more >>


DOWNLOAD: Restaurant Employee Handbook Template
DOWNLOAD: Restaurant Employee Handbook TemplateA comprehensive Employee Handbook is crucial to the success of your business and the retention of your people. Use this template to develop one of the most important documents in any restaurant. Put your own unique set of employee policies, procedures and practices in writing so that everyone on your staff knows the rules and your expectations. . . . more >>


Why Culture Is a Major Driver of Business Success and How To Improve It In Your Restaurant
by Jim Laube
Why Culture Is a Major Driver of Business Success and How To Improve It In Your RestaurantYou can spend time and money on hiring quality people but if the culture in your restaurant doesn't nurture and support their success it will only be a matter of time until you end up with a group of dispirited, mediocre employees at best. Here's how to change your culture and change your restaurant - for the better! . . . more >>


Success Focus Video: Don't Get Burned By a Bad Bookkeeper
Success Focus Video: Don't Get Burned By a Bad BookkeeperOver the years we've seen more than just a few independent restaurant owners get stung, sometimes very badly by shoddy bookkeeping practices. Find out how to get a quick read on what kind of bookkeeper you have. . . . more >>


DOWNLOAD: Restaurant Training Manual Templates
DOWNLOAD: Restaurant Training Manual TemplatesHaving comprehensive, easy-to-understand training manuals for every position in your restaurant is vital for new employees to learn to perform their jobs the "right way." Use these templates as a guide to create your own detailed restaurant training manuals for server, bartender, busser, prep cook, line cook, dishwasher . . .
. . .
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How to Conduct an Effective Weekly Operations Meeting
by Matthew Mabel
How to Conduct an Effective Weekly Operations MeetingThe weekly operations meeting should be the most valuable time for your restaurant in the whole week, and it can be, with a little organization and planning. Follow these steps to conduct productive, motivational and inspirational meetings that will boost morale and in turn, improve service and your bottom line. . . . more >>


DOWNLOAD: Master Staffing Worksheet
DOWNLOAD: Master Staffing WorksheetThe Master Staffing Worksheet can be used effectively to establish scheduling guidelines based on the forecasted guest count for upcoming weeks. . . . more >>


How to Hire Better Employees: 10 Interview Questions Restaurant Operators Should Ask Before Hiring Anyone
How to Hire Better Employees: 10 Interview Questions Restaurant Operators Should Ask Before Hiring AnyoneDeciding on whether to hire (or pass) on a job candidate is one of the most important decisions you make. Here are 10 interview questions for probing prospective restaurant employees. A description of both positive and negative responses to each questions makes it easy to spot a potential eagle or turkey BEFORE they are on your payroll. . . . more >>


DOWNLOAD: Tip Pooling Worksheet
DOWNLOAD: Tip Pooling WorksheetUse this form for calculating tip pooling distributions. This flexible, multi-plan tip sharing worksheet simplifies the process of calculating and distributing tips based on jobs and hours worked. . . . more >>


WEBCAST: How to Create & Use a Mission Statement: The Foundation for Creating a Highly Successful Restaurant
WEBCAST: How to Create & Use a Mission Statement: The Foundation for Creating a Highly Successful RestaurantIn this webcast with David McClaskey you'll learn how to develop and deploy a mission statement that gets everyone and everything you do focused on delighting customers in a way that promotes repeat business and positive referrals while increasing your bottom line. . . . more >>


The Key to Controlling Labor Cost: A Shift-by-Shift Strategy to Create a Winning Labor Budget
by Joe Erickson
The Key to Controlling Labor Cost: A Shift-by-Shift Strategy to Create a Winning Labor BudgetWhile the war on labor cost may never be totally won, the day-to-day battles can. The key to winning is to view each and every shift as an individual battle. You must have a battle plan if you expect to win more than you lose. Likewise, you must consistently execute the plan to accomplish your objectives. . . . more >>


WEBCAST: Essential Leadership Skills for Restaurant Operators: How to Have a Better Business & Life By Becoming a Better Leader
WEBCAST: Essential Leadership Skills for Restaurant Operators: How to Have a Better Business & Life By Becoming a Better LeaderYour restaurant staff can be your greatest asset or your biggest nightmare. The difference depends on one thing... your leadership skills. If you would like to learn how to get your employees to do what you want them to do, be sure to join us for this very special webcast with RestaurantOwner.com leadership coach Howard Partridge . . . more >>


DOWNLOAD: Employee Orientation Checklist
DOWNLOAD: Employee Orientation ChecklistDownload this checklist to ensure your new staff members feel welcome, comfortable and they are an important part of your team. The Employee Orientation Checklist includes information to help familiarize the new employee with the restaurant's customs, traditions and organizational structure. . . . more >>


Online Training & Education Options for Your Restaurant
by Allison Wollam
Online Training & Education Options for Your RestaurantThe right employees love using online training systems because they get the information they need to be successful. Online training can have great benefits when it comes to cost, accessibility, flexibility and effectiveness. Managers prefer it and it empowers motivated employees at all levels who are interested in taking on more responsibility. . . . more >>


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