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Videos & Webinars
The members-only area of RestaurantOwner.com contains many exclusive videos and webinars on a variety of restaurant specific topics. Our exclusive video series, Restaurants That Work, feature in depth profiles of highly successful independent restaurant operators throughout the U.S. In these programs owners describe how they got started and reveal many of the secrets to their success in the areas of concept development, menu offering, operating philosophy, marketing activities, staff management and development, customer service and more. RestaurantOwner.com also regularly conducts live webinars and audio programs for our members an on a variety of timely topics. Our guests for these programs include successful independent operators who are willing to share their expertise as well as recognized restaurant experts like Bill Marvin, Jim Sullivan, Mel Kleiman, Kamron Karrington and Jim Laube.
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WEBINAR: How to Evaluate & Implement a Management Bonus Program
One of the most talked about topics in our Discussion Forum has been management incentive or bonus programs. Do they work, how much should they pay, how to evaluate managers and other such questions are typically asked. Chris Tripoli has designed and implements many management bonus programs during his 30+ year career as an operator and advisor. Chris discusses the various elements of successful programs and . . . more >>
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WEBINAR: RO.com's Prime Cost Wizard
The Prime Cost Wizard is a web-based financial tool that combines several of our most popular resources (Weekly Prime Cost Worksheet, Daily Sales Report Templates, Daily Sales Plus Labor Summary) into a single, simple-to-use program that integrates with Quickbooks and Peachtree accounting systems. . . . more >>
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WEBINAR: How a Simple Birthday Club Results in 50% More Sales!
Pat Vaselakos' quick serve restaurant's sales were stagnant & even declined for 4 years after opening in 2001. Then in August 2005 she started a birthday club & since then her sales are up OVER 50%! In her amazing success story, she'll show you exactly how she did it and how you can too. . . . more >>
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WEBINAR: Gun to the Head Marketing
...It's 8:57 pm. You're at your restaurant. Your life absolutely depends on getting one new customer - before 9:00 pm. You have 3 minutes. It's dark. A car pulls up. A man steps out... oh yeah, I forgot to mention - there's another restaurant right next door to you. And that's where he's going. Your life depends on this what are you going to do...? . . . more >>
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VIDEO: Restaurants That Work - Magnolia Pancake Haus
After 30 years in the industry, Chef Robert Fleming takes a shot at his own restaurant and hits the bulls-eye, big time. Watch as Robert reveals the practices he's used to generate thousands of loyal, repeat customers and turn the Magnolia Pancake Haus into a highly successful business. . . . more >>
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WEBINAR: How to Get Started in Social Media Marketing
Listen and watch as a successful independent operator explains how his restaurant is using some of the new social media channels to market his restaurant. Learn what he's doing and how these online resources are helping him build a following of highly loyal local customers and attract new ones. . . . more >>
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WEBINAR: How to Renegotiate Your Restaurant's Lease
As the economy struggles so does the restaurant industry. To find relief, many operators are seeking assistance from a traditionally unlikely source...their landlords. Learn how to determine if asking for a rent concession makes sense for you and if so, how to go about it in a way that improves your chances of success. Our guest is real estate attorney, Larry Green. . . . more >>
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VIDEO: Restaurants That Work - EJ's Pizza
When EJs Pizzeria opened initial sales volumes were significantly lower than projected. Listen as owner/operator, Eric Lippman, explains how he's turned his suburban pizzeria and Italian eatery into what is now a thriving business, poised for expansion. . . . more >>
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VIDEO: Restaurants That Work - Sudie's Catfish House
When Paul Bailey, an engineer with a 30 year corporate background, purchased Sudie's Catfish House, it was a good restaurant but not a good business. In this video series Paul explains how he turned Sudie's into a financial success. . . . more >>
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