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Videos & Webcasts

The members-only area of RestaurantOwner.com contains many exclusive videos and webinars on a variety of restaurant specific topics.

Our exclusive video series, Restaurants That Work, feature in depth profiles of highly successful independent restaurant operators throughout the U.S. In these programs owners describe how they got started and reveal many of the secrets to their success in the areas of concept development, menu offering, operating philosophy, marketing activities, staff management and development, customer service and more.

RestaurantOwner.com also regularly conducts live webinars and audio programs for our members an on a variety of timely topics. Our guests for these programs include successful independent operators who are willing to share their expertise as well as recognized restaurant experts like Bill Marvin, Jim Sullivan, Mel Kleiman, Kamron Karrington and Jim Laube.

WEBCAST: Social Media - Answers to Your Burning Questions on Facebook, Yelp, Twitter & More

In our Social Media webcasts we received many more questions than we can possible respond to. So this program focuses on the most common questions we get on all aspects of social media. This webcast will cover topics such as Yelp, Facebook, and Pintrest. . . . more >>

VIDEO: Restaurants That Work - Magnolia Pancake Haus

After 30 years in the industry, Chef Robert Fleming takes a shot at his own restaurant and hits the bulls-eye. Robert reveals the practices he's used to generate thousands of loyal, repeat customers and turn the Magnolia Pancake Haus into a highly successful business. . . . more >>

WEBCAST: Obamacare -- Summary of Key Provisions & Responses to Your Questions

This webcast is a follow up to our prior presentation on this topic. It will cover the key provisions of the Affordable Health Care Act (aka Obamacare) and address some of the many participant questions that were submitted in the last webcast. . . . more >>

WEBCAST: Obamacare: What To Expect in 2013 and How to Plan for 2014

With the 2012 Presidential and Congressional elections in the rear view mirror, restaurant owners must begin to carefully plan for the impact of Obamacare will have on their businesses. This webcast provides overview of the provisions that take effect in 2013 and 2014, as well as guidelines on how to begin to prepare for the law. . . . more >>

ONLINE WORKSHOP: How a Simple Birthday Club Results in 50% More Sales!

Pat Vaselakos' quick serve restaurant's sales were stagnant & even declined for 4 years after opening. Then, she started a birthday club & her sales went up OVER 50% in three years! In her amazing success story, she'll show you exactly how she did it and how you can too. . . . more >>

SUCCESS STORY: How Relentless Marketing Propels This Restaurant's Growth (even in a recession)

RO.com member Misty Young is a passionate & relentless marketer of her family restaurant. In this webcast Misty tells us how they've been able to recover from the brink just a few years ago to become a successful business about to open their 3rd location. . . . more >>

WEBCAST: Essential Food Cost Controls for Independent Restaurants

In this comprehensive 2-part program, you and your entire staff can learn how to "significantly" improve the management and control of your entire food production process from purchasing, receiving, storage, preparation to settlement. . . . more >>

WEBCAST: The Hospitality Factor: Searching for the Silver Bullet - Part 1

Bill Marvin 'The Restaurant Doctor' provides ideas and concepts that will help you implement a culture of hospitality in your restaurant. This webcast provides practical instructional tips on how to make hospitality the rule rather than the rare exception in your restaurant. . . . more >>

WEBCAST: The Hospitality Factor: Searching for the Silver Bullet - Part 2

All the great ideas in the world are not going to put a dime in your pocket unless they are implemented ... and nothing will be implemented unless your staff embraces the results you are after. In Part 2, Bill explores a second key element, how to actually create and nurture a working environment where hospitality can bloom and thrive. . . . more >>

WEBCAST: Your Path To Better Numbers - How to Use the Uniform System of Accounts for Restaurants

Management of your organization requires a financial and operational reporting format that reflects the restaurant industry's unique requirements. In this webcast, RestaurantOwner.com Founder and President, Jim Laube and Vice President, Joe Erickson will highlight the recent updates in the NRA's Uniform System of Accounts for Restaurants, a leading guide for preparing and reporting restaurant financial results for 50 years . . . more >>

WEBCAST: What Every Restaurant Owner & Manager Should Know About Prime Cost

Prime cost (food, beverage & labor) consumes in excess of 60% of sales in most restaurants. They are your largest and most volatile costs. Without good Prime Cost controls even high volume restaurants can have profitability problems. Learn how tracking your prime cost every week can significantly boost your profitability and how to do it easily and efficiently with our Prime Cost Worksheet. . . . more >>

WEBCAST: YELP! Love It or Hate It, Here's How to Deal With It

Regardless of whether you love them or hate them, Yelp is a force to be reckoned with. So, it's in every restaurant operator's best interest to learn how to deal with Yelp in the most effective manner. In this highly informative webcast, two social media and Yelp experts show you how to better manage your restaurant's reviews and exposure on Yelp. . . . more >>

VIDEO: Restaurants That Work - Sudie's Catfish House

When Paul Bailey, an engineer with a 30 year corporate background, purchased Sudie's Catfish House, it was a good restaurant but not a good business. In this video series Paul explains how he turned Sudie's into a financial success. . . . more >>

WEBCAST: Why Your Restaurant Should Have a Facebook Page & How to Get Started

No matter the type of restaurant, your business would likely benefit from having a Facebook page. Many RO.com members tell us their Facebook page helps them stay in touch with their current customers and get new ones.Learn how to setup a new Facebook page that will save you time and effort and help you maximize your Facebook page's value and effectiveness. . . . more >>

WEBCAST: Restaurant Accounting for QuickBooks

Tips and Techniques for Using the Uniform System of Accounts with QuickBooks This is a hands-on demonstration on how to optimize your QuickBooks settings to use the Uniform System of Accounts for Restaurant and other helpful Quickbooks functions. . . . more >>

WEBCAST: What You Should Know About the New Facebook Timeline Design

Facebook has just adopted a new business page design and has changed to the new Timeline design. Watch this webcast recording to find out what Facebook is doing and learn how to take advantage of the new features to make your Facebook page even better. . . . more >>

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