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Home | Videos & Webinars
 
Videos & Webinars
Videos & Webinars

The members-only area of RestaurantOwner.com contains many exclusive videos and webinars on a variety of restaurant specific topics.

Our exclusive video series, Restaurants That Work, feature in depth profiles of highly successful independent restaurant operators throughout the U.S. In these programs owners describe how they got started and reveal many of the secrets to their success in the areas of concept development, menu offering, operating philosophy, marketing activities, staff management and development, customer service and more.

RestaurantOwner.com also regularly conducts live webinars and audio programs for our members an on a variety of timely topics. Our guests for these programs include successful independent operators who are willing to share their expertise as well as recognized restaurant experts like Bill Marvin, Jim Sullivan, Mel Kleiman, Kamron Karrington and Jim Laube.

WEBINAR: How to Evaluate & Implement a Management Bonus Program
WEBINAR: How to Evaluate & Implement a Management Bonus Program One of the most talked about topics in our Discussion Forum has been management incentive or bonus programs. Do they work, how much should they pay, how to evaluate managers and other such questions are typically asked. Chris Tripoli has designed and implements many management bonus programs during his 30+ year career as an operator and advisor. Chris discusses the various elements of successful programs and . . . more >>
WEBINAR: RO.com's Prime Cost Wizard
WEBINAR: RO.com's Prime Cost Wizard The Prime Cost Wizard is a web-based financial tool that combines several of our most popular resources (Weekly Prime Cost Worksheet, Daily Sales Report Templates, Daily Sales Plus Labor Summary) into a single, simple-to-use program that integrates with Quickbooks and Peachtree accounting systems. . . . more >>
WEBINAR: How a Simple Birthday Club Results in 50% More Sales!
WEBINAR: How a Simple Birthday Club Results in 50% More Sales! Pat Vaselakos' quick serve restaurant's sales were stagnant & even declined for 4 years after opening in 2001. Then in August 2005 she started a birthday club & since then her sales are up OVER 50%! In her amazing success story, she'll show you exactly how she did it and how you can too. . . . more >>
WEBINAR: Gun to the Head Marketing
WEBINAR: Gun to the Head Marketing ...It's 8:57 pm. You're at your restaurant. Your life absolutely depends on getting one new customer - before 9:00 pm. You have 3 minutes. It's dark. A car pulls up. A man steps out... oh yeah, I forgot to mention - there's another restaurant right next door to you. And that's where he's going. Your life depends on this what are you going to do...? . . . more >>
VIDEO: Restaurants That Work - Magnolia Pancake Haus
VIDEO: Restaurants That Work - Magnolia Pancake Haus After 30 years in the industry, Chef Robert Fleming takes a shot at his own restaurant and hits the bulls-eye, big time. Watch as Robert reveals the practices he's used to generate thousands of loyal, repeat customers and turn the Magnolia Pancake Haus into a highly successful business. . . . more >>
WEBINAR: Smarter "BOH" = Higher "ROI" - Time Tested Tools to Improve Your "Back of the House" Management
WEBINAR: Smarter "BOH" = Higher "ROI" - Time Tested Tools to Improve Your "Back of the House" Management While many restaurant owners have been busy with marketing initiatives to fill their seats, some have seen their hard earned dining room dollars disappear in the kitchen. This SPECIAL 2 part program can help you improve your overall kitchen operations and food quality and recapture your lost profits. ALL YOUR KEY KITCHEN PEOPLE SHOULD SEE THIS! . . . more >>
WEBINAR: Restaurant Internet Marketing - Separating Myth From Reality & What You Really Need to Know
WEBINAR: Restaurant Internet Marketing - Separating Myth From Reality & What You Really Need to Know More and more people are going to the Internet first when considering their dining choices. Some operators claim their website is one of the most important elements in marketing their restaurant. Learn whether having a web site makes sense for you or not and if so, learn the many ways a website can become an effective tool to boost both first time & returning guests. . . . more >>
WEBINAR: A Sneak Preview of the NEW Uniform System of Accounts for Restaurants
WEBINAR: A Sneak Preview of the NEW Uniform System of Accounts for Restaurants RestaurantOwner.com and RS&G are updating the NRA's largest selling book, the Uniform System of Accounts for Restaurants. Get a first hand look at the changes in the new edition and send us your questions, comments and feedback for consideration in the final edition. . . . more >>

WEBINAR: How to Get Started in Social Media Marketing
WEBINAR: How to Get Started in Social Media Marketing Listen and watch as a successful independent operator explains how his restaurant is using some of the new social media channels to market his restaurant. Learn what he's doing and how these online resources are helping him build a following of highly loyal local customers and attract new ones. . . . more >>
WEBINAR: How to Renegotiate Your Restaurant's Lease
As the economy struggles so does the restaurant industry. To find relief, many operators are seeking assistance from a traditionally unlikely source...their landlords. Learn how to determine if asking for a rent concession makes sense for you and if so, how to go about it in a way that improves your chances of success. Our guest is real estate attorney, Larry Green. . . . more >>
WEBINAR: The 2010 Health Care Act - How This Landmark Bill Will Affect Restaurants
WEBINAR: The 2010 Health Care Act - How This Landmark Bill Will Affect Restaurants The landmark health care legislation that was passed last week will affect the restaurant industry in profound ways. Attorney Doug Duerr discusses the key provisions of the bill, specifically those that will likely affect independent restaurant operations. . . . more >>
AUDIO: Why YOU Need a Customer Newsletter & How To Make It Your #1 Marketing Tool
AUDIO: Why YOU Need a Customer Newsletter & How To Make It Your #1 Marketing Tool Independent operators Gina Schubert & Jennie Cook would NEVER stop publishing their monthly customer newsletters. Find out what makes their newsletters so effective at creating loyal, repeat customers and everything you need to know to start doing it in your restaurant. . . . more >>
WEBINAR: The Recession Proof Menu - Building Profits Through Menu Management In Uncertain Times
WEBINAR: The Recession Proof Menu - Building Profits Through Menu Management In Uncertain Times Independents are notorious for under-utilizing the profit potential of their menu. A properly tuned menu has always been important & is even more so in these challenging economic times. RS&G's Menu Makeover expert, Mark Laux, shows you how to use menu engineering and design techniques to create a more profitable menu. . . . more >>
WEBINAR: Loyalty Programs for Independent Operators: How to Decide Whether You Need One in Your Restaurant
WEBINAR: Loyalty Programs for Independent Operators: How to Decide Whether You Need One in Your Restaurant Restaurant loyalty programs are gaining in popularity but many operators remain on the sidelines trying to determine whether a loyalty program will translate into more sales and profit or not. In this screencast, 3 RO.com members who are experienced loyalty program users discuss cost, ROI, which provider to choose and many other loyalty program issues . . . more >>
VIDEO: Restaurants That Work - EJ's Pizza
VIDEO: Restaurants That Work - EJ's Pizza When EJs Pizzeria opened initial sales volumes were significantly lower than projected. Listen as owner/operator, Eric Lippman, explains how he's turned his suburban pizzeria and Italian eatery into what is now a thriving business, poised for expansion. . . . more >>
VIDEO: Restaurants That Work - Sudie's Catfish House
VIDEO: Restaurants That Work - Sudie's Catfish House When Paul Bailey, an engineer with a 30 year corporate background, purchased Sudie's Catfish House, it was a good restaurant but not a good business. In this video series Paul explains how he turned Sudie's into a financial success. . . . more >>
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