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Industry Surveys
When it comes to opening a restaurant, purchasing a new piece of equipment or making an important decision, it can be extremely helpful know what other independent operators who have already been through the process have to say. In our industry surveys we tap into the collective wisdom and experiences of literally thousands of independent restaurant operators who provide invaluable, real-world insights on a growing list of topics and subject areas. The participation of our members in our periodic surveys is becoming an important extension of RestaurantOwner.com's other resources. Each month we submit a new survey on a topic of high interest and relevance to our independent restaurant operators. The survey results provide candid, unvarnished feedback based on the hard-earned experiences and lessons of our members for our entire membership to use and apply.
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2012 Restaurant POS Survey
Selecting a POS system is one of the most critical decisions any restaurant operator makes. You can compare the ratings and gain an edge in picking your next POS by learning from the candid comments and first-hand experiences of more than 1500 RO.com members on nearly 100 of the top restaurant POS systems. . . .
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Industry Survey: State of Your Restaurant - 2010
Our survey results are in with over 750 independent restaurants participating. While many operators report declining customer counts and sales, more than half say year-to-date sales are as good or better than last year. See how your restaurant stacks up and learn what the most successful operators are doing to prosper in the face of record unemployment and reduced consumer spending. . . .
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Survey Results: Customer Service Survey
In this survey operators reveal how customer service impacts their restaurant. Operators share valuable insight to the challenges and rewards to successfully maintaining high levels of customer service. . . .
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Industry Survey: Restaurant Occupancy Cost
After food, beverage and labor costs, occupancy cost ranks as the next biggest expense item on the restaurant profit & loss statement. In this survey we asked operators to share what they pay per square foot for rent and triple net charges. We categorized the results into various regions, service styles and types of lease space to make it easier to compare rates to what you currently pay . . .
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Industry Survey: Restaurant Loyalty Programs
If you're planning on opening a restaurant you'll want to learn from the opening experiences of over 400 operators. These independents reveal, in detail, what it cost to open their restaurant as well as other highly insightful opening information. . . .
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Industry Survey: State of Your Restaurant - 2009
Our survey results are in with over 600 independent restaurants participating. While many operators report declining customer counts and sales more than half say year-to-date sales are as good or better than last year. See how your restaurant stacks up and learn what the most successful operators are doing to prosper in the face of record unemployment and reduced consumer spending. . . .
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Gift Certificate Marketing Survey
If you're not selling gift cards or certificates you're probably missing out on an easy low cost way to improve your sales & profit. In the gift certificate survey our members reveal valuable, proven strategies they use to maximize their gift certificate sales and increase their cash flow. . . .
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2008 Restaurant POS Survey
Selecting a POS system is one of the most critical decisions any restaurant operator makes. You can compare the ratings and gain an edge in picking your next POS by learning from the candid comments and first-hand experiences of nearly 1200 RO.com members on nearly 100 of the top restaurant POS systems. . . .
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Industry Survey: Restaurant Labor Cost
This survey helps startup restaurants evaluate how much staff they need and what they will need to pay. The results are complemented by in depth analysis to help you in your comparisons to your particular establishment or concept-to-be . . .
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How Restaurant Operators Handle Accounting and Reporting
Proven accounting processes are an essential building block toward achieving profitability. Timely financial reporting, paying bills on time, and knowing where you stand financially require accounting practices that are efficient and accurate. In this survey, we asked operators to share how they accomplish various accounting-oriented tasks. The results were quite revealing as they showed that operators who adopted good accounting practices were more profitable than those that didn't. . . .
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