When it comes to opening a restaurant, purchasing a new piece of equipment or making an important decision, it can be extremely helpful to know what other independent operators who have already been through the process have to say.
In our industry surveys we tap into the collective wisdom and experiences of literally thousands of independent restaurant operators who provide invaluable, real-world insights on a growing list of topics and subject areas. The participation of our members in our periodic surveys is becoming an important extension of RestaurantOwner.com's other resources.
Each month we submit a new survey on a topic of high interest and relevance to our independent restaurant operators. The survey results provide candid, unvarnished feedback based on the hard-earned experiences and lessons of our members for our entire membership to use and apply.
Survey: Finding & Keeping Good Employees
These survey results include specific comments on how other independent restaurants are improving their culture and how changes in the labor market over the past two years might affect their operations if their staffing situation does not improve. You may be surprised to see the benefits some operators are offering in order to retain their staff.
Survey: Employee Selection & Hiring
This survey will show you what other independent restaurants are doing to successfully find, select and hire hourly employees. Some of the responses are unconventional and reflect a high degree of creativity. Learning what's working for other independent restaurant operations should give you many valuable ideas to improve your own recruiting and hiring systems.
Survey: Our Members' Best Marketing Practices
This survey details the most effective marketing promotions used by independent restaurants today. Over 500 responses from our members reveal some interesting new marketing ideas, as well as a few to avoid.
Survey: How Much Does it Cost to Open a Restaurant?
If you're planning on opening a restaurant you'll want to learn from the opening experiences of over 700 operators. These independents reveal, in detail, what it cost to open their restaurant as well as other highly insightful opening information.
Restaurant POS Survey
Selecting a POS system is one of the most critical decisions any restaurant operator makes. You can compare the ratings and gain an edge in picking your next POS by learning from the candid comments and first-hand experiences of more than 1500 RO.com members on nearly 100 of the top restaurant POS systems.
Survey Results: Customer Service Survey
In this survey operators reveal how customer service impacts their restaurant. Operators share valuable insight to the challenges and rewards to successfully maintaining high levels of customer service.
Survey: Restaurant Occupancy Cost
After food, beverage and labor costs, occupancy cost ranks as the next biggest expense item on the restaurant profit & loss statement. In this survey we asked operators to share what they pay per square foot for rent and triple net charges. We categorized the results into various regions, service styles and types of lease space to make it easier to compare rates to what you currently pay
Gift Certificate Marketing Survey
If you're not selling gift cards or certificates you're probably missing out on an easy low cost way to improve your sales & profit. In the gift certificate survey our members reveal valuable, proven strategies they use to maximize their gift certificate sales and increase their cash flow.
How Restaurant Operators Handle Accounting and Reporting
Proven accounting processes are an essential building block toward achieving profitability. Timely financial reporting, paying bills on time, and knowing where you stand financially require accounting practices that are efficient and accurate. In this survey, we asked operators to share how they accomplish various accounting-oriented tasks. The results were quite revealing as they showed that operators who adopted good accounting practices were more profitable than those that didn't.