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Member Surveys

Member Surveys

When it comes to opening a restaurant, purchasing a new piece of equipment or making an important decision, it can be extremely helpful to know what other  independent operators who have already been through the process have to say.

In our industry surveys we tap into the collective wisdom and experiences of literally thousands of independent restaurant operators who provide invaluable, real-world insights on a growing list of topics and subject areas. The participation of our members in our periodic surveys is becoming an important extension of RestaurantOwner.com's other resources.

Each month we submit a new survey on a topic of high interest and relevance to our independent restaurant operators. The survey results provide candid, unvarnished feedback based on the hard-earned experiences and lessons of our members for our entire membership to use and apply.

Survey: Employee Selection & Hiring
Survey: Employee Selection & Hiring This survey will show you what other independent restaurants are doing to successfully find, select and hire hourly employees. Some of the responses are unconventional and reflect a high degree of creativity. Learning what's working for other independent restaurant operations should give you many valuable ideas to improve your own recruiting and hiring systems. . . . more >>
Survey: Our Members' Best Marketing Practices
Survey: Our Members' Best Marketing Practices This survey details the most effective marketing promotions used by independent restaurants today. Over 500 responses from our members reveal some interesting new marketing ideas, as well as a few to avoid. . . . more >>
Survey: Restaurant Labor Cost 2013
Survey: Restaurant Labor Cost 2013 This survey helps startup restaurants evaluate how much staff they need and what they will need to pay. The results are complemented by in depth analysis to help you in your comparisons to your particular establishment or concept-to-be . . . more >>
Survey: How Much Does it Cost to Open a Restaurant?
Survey: How Much Does it Cost to Open a Restaurant? If you're planning on opening a restaurant you'll want to learn from the opening experiences of over 700 operators. These independents reveal, in detail, what it cost to open their restaurant as well as other highly insightful opening information. . . . more >>
Restaurant POS Survey
Restaurant POS Survey Selecting a POS system is one of the most critical decisions any restaurant operator makes. You can compare the ratings and gain an edge in picking your next POS by learning from the candid comments and first-hand experiences of more than 1500 RO.com members on nearly 100 of the top restaurant POS systems. . . . more >>
Survey Results: Customer Service Survey
Survey Results: Customer Service Survey In this survey operators reveal how customer service impacts their restaurant. Operators share valuable insight to the challenges and rewards to successfully maintaining high levels of customer service. . . . more >>
Survey: Restaurant Occupancy Cost
Survey: Restaurant Occupancy Cost After food, beverage and labor costs, occupancy cost ranks as the next biggest expense item on the restaurant profit & loss statement. In this survey we asked operators to share what they pay per square foot for rent and triple net charges. We categorized the results into various regions, service styles and types of lease space to make it easier to compare rates to what you currently pay . . . more >>
Gift Certificate Marketing Survey
Gift Certificate Marketing Survey If you're not selling gift cards or certificates you're probably missing out on an easy low cost way to improve your sales & profit. In the gift certificate survey our members reveal valuable, proven strategies they use to maximize their gift certificate sales and increase their cash flow. . . . more >>
Survey: Restaurant Marketing Best Practices
Survey: Restaurant Marketing Best Practices In this survey, we asked operators to share their most effective marketing practices. The results revealed tried and true practices as well as creative and unique promotions that paid big dividends for the operators. . . . more >>
Survey Results: How Independent Operators Finance Their Restaurants
Survey Results: How Independent Operators Finance Their Restaurants Financing or raising enough startup capital is often the biggest challenge in making your first restaurant a reality. Find out how over 400 independent operators financed their restaurant and what advice they offer prospective first-time restaurant owners. . . . more >>
How Restaurant Operators Handle Accounting and Reporting
How Restaurant Operators Handle Accounting and Reporting Proven accounting processes are an essential building block toward achieving profitability. Timely financial reporting, paying bills on time, and knowing where you stand financially require accounting practices that are efficient and accurate. In this survey, we asked operators to share how they accomplish various accounting-oriented tasks. The results were quite revealing as they showed that operators who adopted good accounting practices were more profitable than those that didn't. . . . more >>