POS In the Palm of Your Hand: A Wireless Hand-Held Review
by Joe Erickson
Several years ago the wireless hand-held POS was introduced as cutting-edge technology, however, although the technology has advanced considerably, the hand-held POS hasn't reached the market share many POS developers had hoped. This article shows how this technology can build sales and increase efficiency in ways you might not have considered. . . . more >>
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Operational Concerns of Menu Makeovers
by Dave Pavesic
A static menu may make cost controls easier but it has one major drawback: Customers may become bored with the menu choices. Consider the litany of operational aspects that must be addressed even when seemingly moderate changes are made to your menu. . . . more >>
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How to Fire Bad Employees & Avoid Potential Legal Problems
by Barry Shuster
When you know it's time to "free up an employee's future" make sure you do it the right way. Learn what legal snares you can step into when firing an employee and how to properly terminate problem employees to reduce your chances of getting into potential legal troubles. . . . more >>
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Legal Aspects of Using Other People's Money
by David T. Denney, Esq.
When a marriage between "Business Savvy" and "Other People's Money" works, it has all the romance of a love story, with all parties benefiting financially. That said, there are significant legal pitfalls to avoid, especially when considering private investors to finance your startup. . . . more >>
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Why Discounts & Coupons Can Be Bad for Business and What To Do Instead
by Jim Laube and David Scott Peters
Discounting can boost your sales in the short term but over time it can erode your profitability & condition your customers to only show up with a coupon! Learn alternatives to relying on constant discount & coupon promotions that can build your restaurant's topline sales AND bottomline profits at the same time. . . . more >>
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How My Independent Pizzeria Rolled With the Chains
by Dave Ostrander • Illustration by Doreen Hann
Most franchises succeed because they offer proven recipes, training, marketing, purchasing, legal, accounting, and brand-name recognition to their franchisees. The best pizza doesn't always win. The best-run business does. A well-run independent pizzeria is a beautiful and profitable thing. . . . more >>
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Becoming a Kitchen Commander
by Joe Erickson
Here we provide a proven checklist of the various kitchen management systems and forms necessary for a kitchen manager to be successful. Whether you are in the the start-up phase of a new restaurant or you've been in the business for decades, this checklist provides an exhaustive and timeless resource for every restaurant kitchen. . . . more >>
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How to Avoid Common Floor Plan Mistakes
by Stephani Robson
Having the wrong dining room layout can lead to poor service, unhappy guests, unproductive employees, and missed opportunities to maximize revenue. The author not only remembers the floor plans of restaurants she has visited, but also studies the design and functionality of their dining rooms. . . . more >>
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How to Select a Restaurant Security System
by Joe Erickson
There is a strong case to be made for carefully considering the security system for your startup during the design phase rather than waiting until the construction phase. See why preplanning can save you money and headaches . . . more >>
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A Business Interruption Insurance Review for Independent Restaurateurs
by John C. Stivarius, Jr. and Glianny Fagundo
Weather-related damage, fire, a car crashing through your front window, or any of a myriad of potential disasters can shut your doors for an extended time. Is your restaurant prepared for this type of loss? This article will help you decide if business interruption insurance coverage should be a part of your risk management strategy. . . . more >>
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Dealing With Sales and Ad Valorem Taxes, State and Local
by Peter Stathopoulos, Esq.
Sales and ad valorem (i.e., property) taxes can be a potential pitfall for restaurants and their owners due to the complexity of the law and lack of uniformity from state to state, let alone county to county. Here's some background on these obligations, and how to steer clear of trouble with the tax authorities. . . . more >>
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Understanding and Protecting Your Trademark
by David T. Denney, ESQ.
In-House Counsel: Don't wait until your brand is a household name to begin the process of protecting it. This article will provide an overview of trademark terminology, discuss the importance of registering trademarks at the federal level and includes several example court cases involving trademark infringement. . . . more >>
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The Top 10 Myths of Restaurant Profitability
by Jim Laube
Conventional wisdom in the restaurant business is often anything but wise or good for your bottom line. Here are 10 so-called undeniable restaurant truths that could be costing you big money. . . . more >>
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