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Consider Your Other Customer
Just as McDonald's founder Ray Kroc went to work "on" the business and not "in" the restaurant, he had another stroke of brilliance. He realized he had to attract two very different sets of customers to build McDonald's. While he obviously knew McDonald's had to attract people looking for a quick, inexpensive meal, he also had to attract another type of customer. People with a desire to own and operate their own small business. Kroc sold burgers and fries to one type of customer and a business opportunity to the other. In the world of selling burgers and fries, the competition is other establishments that serve burgers and fries. In the world of selling business opportunities, the competition is any other type of small business venture someone could buy, from a printing shop to a clothing store to a dry cleaning business. So What Does This Have To Do With You and Your Restaurant? Why Would Anyone Want to Buy Your Restaurant? Other factors like growth and profit potential as well as the value of the assets may also be considered but basically, the more profitable an existing business is the more it's likely to be worth to a potential buyer. In addition to profitability, another major factor when purchasing an independent restaurant is the impact the current owner has on the daily functioning of the business. How easy or difficult is it going to be for someone else, like a new owner, to perform those functions and get the same kind of results? If the success of a restaurant is perceived as being highly dependent on the active involvement and unique abilities of the owner, the less marketable and valuable the business is likely to be to someone else. This is where many restaurant owners who work in the restaurant performing the functions of the general manager or the chef often come up short. Interested buyers, upon closer examination, determine that the ongoing success of the restaurant has a great deal to do with the owner's presence, their hands-on involvement. Maintaining the same level of success without the owner around may seem highly unlikely or at least a risky proposition. Your Business Isn't Worth As Much If The Restaurant Depends on You You Are Not Your Restaurant If you see yourself separate from your restaurant, it's not only healthier but it also helps you understand the importance of building a business "that doesn't depend on you being there all the time." Building a Business That's Not Dependent on You You'll also want to continue with the series of articles in this section entitled, "There's Got To Be An Easier Way To Do This" by Bill Marvin. Bill's insights can help you become an expert at dealing with people. By improving your understanding of people you'll see how it's possible to build an organization where teamwork, high productivity and low turnover is the norm. |