Restaurant POS Survey Results (Page 3 of 4)


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3. Software Evaluation

11. How would you rate the software purchase price compared to other systems?

Response Percent

Response Total

Much more expensive

5.9%

Somewhat more expensive

29.3%

218

Comparably priced

44.6%

332

Less expensive

20.3%

151

Total Respondents

745

(skipped this question)

12. How would you rate the complexity of the order ringing process?

Response Percent

Response Total

4 - Very easy to ring orders

51.3%

392

3 -- Somewhat easy to ring orders

33.4%

255

2 -- Could be easier to ring orders

13.6%

104

1 -- Very hard to ring orders

1.7%

Total Respondents

764

(skipped this question)

13. How would you rate the speed to ring orders and pay checks?

Response Percent

Response Total

4 -- Very fast

41.2%

315

3 -- Somewhat fast

41.2%

315

2 -- Could be faster

14.2%

109

1 -- Is slow

3.4%

Total Respondents

765

(skipped this question)

14. How would you rate the complexity to make program changes such as add new menu items or change the screen display?

Response Percent

Response Total

4 -- Very easy to program

30.6%

233

3 -- Somewhat easy to program

39.8%

303

2 -- Could be easier to program

23.9%

182

1 -- It is very hard to program

5.7%

Total Respondents

761

(skipped this question)

15. How would you rate the following features -

4 - Excellent

3 - Good

2 - Satisfactory

1 - Poor

0 - Didn't use or n/a

Response Average

Reporting

29% (218)

37% (283)

20% (155)

12% (95)

1% (10)

2.21

Timekeeping & labor tracking

27% (209)

31% (239)

19% (144)

10% (75)

13% (96)

2.49

Inventory control

8% (63)

15% (117)

18% (137)

17% (127)

41% (313)

3.67

Discount & comp tracking & reporting

23% (173)

30% (230)

26% (200)

15% (114)

6% (42)

2.50

Total Respondents

764

(skipped this question)

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