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Restaurant POS Survey Results (Page 2 of 4)

5. Does your POS system automatically print or display items ordered in the kitchen or bar?
  Response Percent Response Total
    Yes - Items ordered are sent to kitchen or bar
89.7% 723
    No - We use a manual system to turn in orders
10.3% 83
Total Respondents   806
(skipped this question)   0
6. Which best describes your POS purchase? (Check one)
  Response Percent Response Total
    Purchased hardware and software from the same vendor
88.2% 703
    Purchased hardware and software separately
11.8% 94
Total Respondents   797
(skipped this question)   9
7. What is the total $ amount you spent for your system including hardware, software, training and installation?
 Total Respondents  
756
(skipped this question)   49
8. How long have you had your current POS?
  Response Percent Response Total
    1 year or less
32.8% 264
    2 yrs
19.9% 160
    3 yrs
13.3% 107
    4 yrs
8.9% 72
    5 yrs or more
25.2% 203
Total Respondents   806
(skipped this question)   0
2. Installation Evaluation
9. Did the vendor from whom you bought the system install the system for you?
  Response Percent Response Total
    Yes
85.9% 660
    No
14.1% 108
Total Respondents   768
(skipped this question)   37
10. Please rate the following on the installation of your system . . .
4 - Excellent 3 - Good 2 - Satisfactory 1 - Poor 0 - Nightmare Response Average
Training you received
21% (164) 31% (245) 29% (224) 15% (116) 5% (36) 2.51
Overall programming of the POS
20% (153) 37% (291) 28% (222) 10% (80) 4% (35) 2.43
Support during initial installation
29% (226) 31% (241) 26% (199) 10% (78) 4% (35) 2.30
Total Respondents   788
(skipped this question)   17

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