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Restaurant POS Survey Results (Page 2 of 4)

5. Does your POS system automatically print or display items ordered in the kitchen or bar?
  Response Percent Response Total
    Yes - Items ordered are sent to kitchen or bar
89.7% 723
    No - We use a manual system to turn in orders
10.3% 83
Total Respondents   806
(skipped this question)   0
6. Which best describes your POS purchase? (Check one)
  Response Percent Response Total
    Purchased hardware and software from the same vendor
88.2% 703
    Purchased hardware and software separately
11.8% 94
Total Respondents   797
(skipped this question)   9
7. What is the total $ amount you spent for your system including hardware, software, training and installation?
'http://www.restaurantowner.com/members/images/View_On.gif');" onmouseover="di20('view_27444656','http://www.restaurantowner.com/members/images/View_Over.gif');" onfocus="blur();" onmouseout="di20('view_27444656','http://www.restaurantowner.com/members/images/View_Off.gif');" target="_blank" href="http://www.restaurantowner.com/members/709.cfm#General">  Total Respondents  
756
(skipped this question)   49
8. How long have you had your current POS?
  Response Percent Response Total
    1 year or less
32.8% 264
    2 yrs
19.9% 160
    3 yrs
13.3% 107
    4 yrs
8.9% 72
    5 yrs or more
25.2% 203
Total Respondents   806
(skipped this question)   0
2. Installation Evaluation
9. Did the vendor from whom you bought the system install the system for you?
  Response Percent Response Total
    Yes
85.9% 660
    No
14.1% 108
Total Respondents   768
(skipped this question)   37
10. Please rate the following on the installation of your system . . .
4 - Excellent 3 - Good 2 - Satisfactory 1 - Poor 0 - Nightmare Response Average
Training you received
21% (164) 31% (245) 29% (224) 15% (116) 5% (36) 2.51
Overall programming of the POS
20% (153) 37% (291) 28% (222) 10% (80) 4% (35) 2.43
Support during initial installation
29% (226) 31% (241) 26% (199) 10% (78) 4% (35) 2.30
Total Respondents   788
(skipped this question)   17

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