DOWNLOAD: Foodborne Illness/Complaint Report
Complaints that may carry some possible liability, such as incidents of foodborne illness, cannot be handled like typical service complaints.
We suggest that you use a form like this, brief everyone on your staff on how to use it and have copies near every phone where a complaining guest might call.
Be sure to read "Handling Complaints With Potential Liability" on http://www.restaurantowner.com/members/292.cfm in conjunction with using this form.
Summary of features & benefits of conducting employee performance evaluations:
The Foodborne Illness/Complaint Report is downloadable in Microsoft Word® file format.
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