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Success Focus Video: The Ultimate Question

DOWNLOAD: The Ultimate Customer Comment CardDOWNLOAD: The Ultimate Customer Comment Card
Customer loyalty is the key to sustainable profit and growth in the restaurant business and you can create more of it, IF, you respond to what your customers love and don't love about your restaurant. . . . more >>

 
WEBCAST: The Hospitality Factor: Searching for the Silver Bullet - Part 2WEBCAST: The Hospitality Factor: Searching for the Silver Bullet - Part 2
All the great ideas in the world are not going to put a dime in your pocket unless they are implemented ... and nothing will be implemented unless your staff embraces the results you are after. In Par . . . more >>

 
DOWNLOAD: Customer Service ChecklistDOWNLOAD: Customer Service Checklist
Every restaurant needs to create a large core of repeat customers and the most effect way to keep your guests coming back is by taking care of them with exceptional service. Use this checklist as a gu . . . more >>

 
WEBCAST: WOW: The Ultimate Guide To Building Word Of Mouth, Getting A Great Reputation And Becoming Fabulously Famous In Your NeighborhoodWEBCAST: WOW: The Ultimate Guide To Building Word Of Mouth, Getting A Great Reputation And Becoming Fabulously Famous In Your Neighborhood
The best marketing tool and easiest way to increase your sales happens when people say good things about you. Learn twenty top ways to encourage your guests to have positive conversations about your r . . . more >>

 
DOWNLOAD: Customer Comment CardDOWNLOAD: Customer Comment Card
It's estimated that only 1 in 20 people will complain if they have a problem in a restaurant. The problem for the operator, is that many of these people simply don't come back. Make it easy to get cus . . . more >>



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