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AUDIO: Cashing In On Complaints - How to Turn Disappointed Diners Into Gold
Statistically, 14% of dissatisfied guests don't return because their complaints have not been properly handled. Unless your seats are full 100% of the time, you'll want to listen to this practical and insightful tele-seminar on how to turn dissappointed diners into loyal, repeat customers. . . . (to read the remainder of this article, please log in below.)
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